Front and Back Office Supervisor

Pepkor Lifestyle; Rustenburg; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Pepkor Lifestyle, within the Incredible Connection family in South Africa, invites a seasoned Front and Back Office Supervisor to lead daily operations, drive customer satisfaction, and optimize stock and risk management. You will guide a diverse team, enforce policies, and ensure efficient cash handling and reporting.

The role focuses on delivering value, fostering growth, and contributing to a thriving retail environment with competitive compensation and benefits.

Qualifications

• Grade 12 Matric qualification
• Minimum of three years of proven experience in Retail Management

Responsibilities

• Customer Satisfaction: Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.
• Optimize Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
• Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
• Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
• Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

Skills

Stock Management

Compliance & Risk Management

Financial Acumen

Team Leadership

Change Management

Business Acumen

Administrative Skills

Judgement & Decisiveness

Customer Service

Talent Management

Resilience & Positivity

Diversity & Inclusion

Education

Grade 12 Matric qualification

Job description

Why Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail

Ready to lead a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Front and Back Office Supervisor within the Incredible Connection brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference.

Here’s what sets Pepkor Lifestyle apart:

• Impactful Work:Deliver value to African consumers and contribute to the success of a leading retail organization.
• Diverse Opportunities:Explore a wide range of products, services, and growth prospects within the company.
• Innovative Environment:Embrace creativity, continuous improvement, and be part of a team that thrives on new ideas.
• Competitive Benefits:Enjoy competitive salaries, comprehensive benefits packages, and rewarding career development opportunities.
• Meaningful Contribution:Be part of a mission to make quality living accessible to all and contribute to positive social change.

Are you a passionate leader with the following qualifications and experience?

Qualifications:

• Grade 12 Matric qualification
• Minimum of three years of proven experience in Retail Management.

Professional Expertise:

• Stock Management:Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
• Compliance & Risk Management:Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
• Financial Acumen:Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
• Team Leadership:Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
• Change Management:Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.

We are seeking a candidate who possesses the following qualities:

• Strong Business Acumen:Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
• Strong Administrative Skills.
• Sound Judgment & Decisiveness:Make clear and confident decisions that benefit both the team and the organisation.
• Effective and Exceptional Customer Service.
• Talent Management:Identify, develop, and empower top performers to achieve their full potential.
• Resilience & Positivity:Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
• Diversity & Inclusion Champion:Foster a culture that values and embraces the contributions of everyone.

What will you be doing?

• Customer Satisfaction:Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.
• Optimize Stock Management:Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
• Ensure Compliance & Risk Management:Uphold company policies, industry regulations, and risk management practices to safeguard the business.
• Lead & Develop Your Team:Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
• Manage Front and Back-Office Operations:Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!