Front and Back Office Supervisor

Pepkor Lifestyle; Secunda; On-site; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Competitive benefits

Career development opportunities

Job summary

Pepkor Lifestyle is seeking a Front and Back Office Supervisor within the Incredible Connection brand to lead a dynamic team and drive results. The role emphasizes stock control, compliance, and financial oversight to support profitable store operations.

You will be responsible for developing your team, managing front and back-office processes, and delivering excellent customer service in a thriving retail environment.

Qualifications

• Grade 12 Matric qualification.
• Minimum of three years of proven experience in Retail Management.

Responsibilities

• Customer Satisfaction: Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.

Skills

Stock management

Compliance & risk management

Financial acumen

Team leadership

Change management

Customer service

Administrative skills

Education

Grade 12 Matric qualification

Job description

Why Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail

Ready to lead a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Front and Back Office Supervisor within the Incredible Connection brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference.

Here’s What Sets Pepkor Lifestyle Apart

• Impactful Work: Deliver value to African consumers and contribute to the success of a leading retail organization.
• Diverse Opportunities: Explore a wide range of products, services, and growth prospects within the company.
• Innovative Environment: Embrace creativity, continuous improvement, and be part of a team that thrives on new ideas.
• Competitive Benefits: Enjoy competitive salaries, comprehensive benefits packages, and rewarding career development opportunities.
• Meaningful Contribution: Be part of a mission to make quality living accessible to all and contribute to positive social change.

Qualifications

• Grade 12 Matric qualification
• Minimum of three years of proven experience in Retail Management.

Professional Expertise

• Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
• Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
• Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
• Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
• Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.

We are seeking a candidate who possesses the following qualities:

• Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
• Strong Administrative Skills.
• Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organisation.
• Effective and Exceptional Customer Service.
• Talent Management: Identify, develop, and empower top performers to achieve their full potential.
• Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
• Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

What will you be doing?

• Customer Satisfaction: Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.
• Optimize Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
• Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
• Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
• Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!