Role Overview
Goldi, one of South Africa's leading integrated poultry producers within the Astral Group, is looking for an accurate, trustworthy and customer-focused Retail Cashier to join its Factory Shop team in Standerton, Mpumalanga.
The successful candidate will process customer transactions, receive and safeguard payments, maintain accurate cash and point-of-sale records, and provide friendly and efficient service while protecting Company assets.
This opportunity is suited to a dependable individual with strong numerical ability, excellent attention to detail and the ability to remain accurate and professional in a busy retail environment.
Role Responsibilities
- Process sales accurately through the point-of-sale system and issue customers with the correct receipts.
- Handle cash, card and other approved payments securely and provide customers with the correct change.
- Balance the allocated till, complete cash-ups accurately and report shortages, overages or discrepancies immediately.
- Process refunds, voids, discounts and other adjustments only when properly authorised.
- Provide friendly, efficient customer service and assist with basic customer queries.
- Confirm pricing accuracy and comply with all transaction, cash-control and financial procedures.
- Protect Company cash and stock and remain alert to potential theft, fraud or unauthorised transactions.
- Maintain an organised, clean and fully stocked till area throughout the shift.
- Complete cash-up, transaction and supporting administrative records accurately and on time.
- Assist with merchandising, pricing checks, stock replenishment and other general retail duties when required.
- Maintain food-safety and hygiene standards and report product-quality or temperature concerns promptly.
- Comply with health, safety, security and Company policies and report hazards or incidents.
- Work cooperatively with colleagues and maintain high standards of professionalism, attendance and integrity.
Required Qualifications And Knowledge
- Grade 12 or an equivalent qualification.
- Previous cashiering, retail or customer-service experience will be advantageous.
- Experience operating a point-of-sale system, card terminal, barcode scanner or receipt printer will be advantageous.
- Previous cash-handling experience and sound basic numerical ability.
- Basic computer literacy and the ability to complete transaction and cash-up records accurately.
- Good communication and interpersonal skills, with the ability to assist customers professionally.
- Strong attention to detail and the ability to maintain accuracy during repetitive transactions.
- A high degree of honesty, integrity, accountability, reliability and punctuality.
- The ability to work under pressure and maintain concentration during busy trading periods.
- Cashier, POS, customer-service, cash-handling, fraud-awareness, food-safety or health-and-safety training will be advantageous.
- Flexibility to work according to the Factory Shop roster, including weekends, public holidays and extended trading hours.
- Physical ability to stand for extended periods and occasionally assist in chilled or frozen areas.
- A commitment to customer service, food safety, product quality and maintaining the Goldi brand.
What We Offer
- A competitive, market-related remuneration package.
- A performance-based incentive opportunity in line with Company requirements.
- The opportunity to contribute to the success of Goldi's flagship retail operation.