Retail Cashier - Fast-Paced, Customer-First Experience

Dis-Chem Pharmacies Limited; Wes-Kaap; On-site; ZAR 60,000 - 100,000; Full time

Job summary

Dis-Chem Pharmacies is seeking a Casual Cashier for our Durbanville store to support customer service at the point of sale and ensure a world-class shopping experience. You will record transactions on the Dis-Chem operating system in line with policies and procedures, with zero tolerance toward inaccuracies and fraud risk.

Requirements include Grade 12, a minimum of 6 months cashier experience, basic computer literacy, strong English, and willingness to work retail hours.

Qualifications

• Matric/Grade 12 is required.
• Minimum 6 months' cashier/till experience.
• Computer literate with MS Office.
• Strong numerical skills.
• Excellent command of English.
• Willing to work retail hours.

Responsibilities

• Adhere to Dis-Chem’s customer service policies and procedures.
• Establish a professional relationship with customers.
• Report customer complaints and compliments to the Frontline Supervisor or store management.
• Adhere to the customer turnover hourly rate.
• Be aware of current sales and promotions.
• Ensure colleagues and customers are not exposed to any risk.
• Carry out and manage Dis-Chem 5 star communication principles.
• Be responsible for cash flow.
• Ensure all line voids and price changes are approved and signed off by the supervisor.
• Exchange merchandise for customers and accept returned goods when authorised.
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments).
• Process all loyalty cards including partner programs.
• Ensure cash is placed in drop safe according to SOPs.
• Ensure code/password security is maintained.
• Ensure all money is kept safely inside the till.
• Handle daily takings confidentially and report to management.
• Be alert to and report suspicious behaviour to management.
• Address queries regarding store merchandise.
• Adhere to Dis-Chem’s security policies and procedures.

Skills

Cashier/till operations

Numerical accuracy

Customer service

English language

Retail hours flexibility

Education

Grade 12 / Matric

Tools

MS Office

Job description

Dis-Chem Pharmacies is seeking a Casual Cashier for our Durbanville store to support customer service at the point of sale and ensure a world-class shopping experience. You will record transactions on the Dis-Chem operating system in line with policies and procedures, with zero tolerance toward inaccuracies and fraud risk.

Requirements include Grade 12, a minimum of 6 months cashier experience, basic computer literacy, strong English, and willingness to work retail hours.