Retail Cashier: Elevate Customer Experience & Accuracy

Dis-Chem Pharmacies Limited; Wes-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Dis-Chem Pharmacies Limited is hiring for a cashier to support customer service at the point of sale and ensure a world-class shopping experience. You will record customer transactions on the Dis-Chem operating system, follow company policies, and maintain accuracy to prevent fraud.

The role requires Grade 12, at least 6 months cashier experience, MS Office skills, strong English, and the ability to work retail hours.

Qualifications

• Grade 12 / Matric
• Minimum 6 months’ experience in cashier/till operations
• Computer literate – MS Office
• Sound numerical skills
• Strong command of English
• Basic customer service
• Willing and able to work retail hours

Responsibilities

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments accepted by Dis-Chem
• Process all loyalty cards including those of accelerator partners
• Ensure cash is placed in drop safe according to SOPs
• Usage of code and password protected
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Money kept safely inside the till
• Handle daily takings confidentially and report to management
• Report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Skills

Cashier experience

MS Office

Numerical skills

English proficiency

Customer service

Retail hours availability

Education

Grade 12 / Matric

Job description

Dis-Chem Pharmacies Limited is hiring for a cashier to support customer service at the point of sale and ensure a world-class shopping experience. You will record customer transactions on the Dis-Chem operating system, follow company policies, and maintain accuracy to prevent fraud.

The role requires Grade 12, at least 6 months cashier experience, MS Office skills, strong English, and the ability to work retail hours.