Retail Branch Leader — Drive Growth & Customer Experience

Pepkor Lifestyle; Brakpan; In loco; ZAR 420.000 - 640.000; Tempo pieno

Descrizione del lavoro

Pepkor Lifestyle in South Africa seeks an entrepreneurial Branch Manager to own and optimize store performance, drive daily sales, profitability, and deliver world-class customer service.

You will lead visual merchandising, manage promotions, conduct daily briefings, recruit and develop staff, monitor stock, cash handling, and ensure health and safety compliance while building a high‑performing team.

Competenze

• Matric certificate required.
• 3 to 6 years of retail experience.
• Strong capabilities in deciding and initiating action, leading and supervising, planning and organizing, coping with pressures, and entrepreneurial thinking.
• Proficiency in Google Suite; knowledge of SAP/SAS and relevant retail legislation (CPA, NCA, POPIA).

Mansioni

• Store Performance: Execute daily sales strategies, monitor budgets, manage store expenses, and analyze local sales trends to meet profitability goals.
• Floor Leadership & Execution: Implement visual merchandising planograms, manage promotions, and conduct daily morning meetings, floorwalks, and checklists to guarantee pristine store standards.
• Team Empowerment: Recruit, develop, and retain store talent; host monthly 1-on-1 reviews; track Axonify training; cultivate a high-performance culture.
• Risk & Admin Control: In-store administration including cash-ups and stock counts; actively manage stock loss/shrinkage; ensure health & safety standards are met.
• Customer Service Champion: Resolve customer issues on the floor, review social/Google reviews and CRM reports daily; inspire staff to deliver an exceptional in-store experience.]
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Conoscenze

Decision making

Leadership

Planning

Planning & organizing

Pressure management

Entrepreneurial thinking

Formazione

Matric certificate

Strumenti

Google Suite

SAP

SAS

Descrizione del lavoro

Pepkor Lifestyle in South Africa seeks an entrepreneurial Branch Manager to own and optimize store performance, drive daily sales, profitability, and deliver world-class customer service.

You will lead visual merchandising, manage promotions, conduct daily briefings, recruit and develop staff, monitor stock, cash handling, and ensure health and safety compliance while building a high‑performing team.