Retail Assistant Store Manager: Lead Team & Drive Sales

Toys R Us and Babies R Us South Africa; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Provident Fund

Discretionary Bonus

Store Performance Bonus

Job summary

Toys R Us and Babies R Us South Africa in Gauteng seeks a dynamic Retail Assistant Store Manager to drive sales and lead a high-energy team. You will deliver exceptional customer service, plan and control store operations, manage staff rosters, training, and performance, while maintaining budgets and stock levels.

The role requires a minimum of 3 years in a retail management position, Matric, and reliable transport to enable shift work.

Qualifications

• Matric Certificate.
• Must have own or reliable transport to work to be able to work shifts.
• Management Position for a minimum of 3 years within a Retail Environment.

Responsibilities

• Achieve growth and hit sales targets by successfully managing, mentoring, and leading staff.
• Interact with sales merchandisers, representatives and regional managers to evaluate sales strategy and results.
• Enforcing and implementing AWESOME customer service to give customer a WOW experience.
• Attend to unique and individual shopping needs of each customer and always put the Customer first.
• Develop, motivate and inspire respective teams in an ENTHUSIASTIC manner.
• Maintains store staff job results by recruiting, coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Authorise all work schedules (including but not limited to work, break and leave).
• Ensure continuous training and development of all staff, and consistently carrying out training.

Education

Matric Certificate

Job description

Toys R Us and Babies R Us South Africa in Gauteng seeks a dynamic Retail Assistant Store Manager to drive sales and lead a high-energy team. You will deliver exceptional customer service, plan and control store operations, manage staff rosters, training, and performance, while maintaining budgets and stock levels.

The role requires a minimum of 3 years in a retail management position, Matric, and reliable transport to enable shift work.