Retail Store Leader: Sales, Service & Ops

Toys R Us and Babies R Us South Africa; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Provident Fund

Discretionary Bonus

Store Performance Bonus

Job summary

Toys R Us and Babies R Us South Africa is seeking a capable Retail Assistant Store Manager to lead daily store operations and drive sales. You will mentor staff, manage scheduling, and ensure outstanding customer service aligned with company standards.

Join a prominent international toy retailer with multiple stores and an online presence. The role requires 3+ years in retail management, reliable transport, and a passion for delivering a WOW customer experience.

Qualifications

• Matric Certificate required.
• Minimum 3 years in a retail management role.
• Experience in supervising staff and driving sales.

Responsibilities

• Achieve growth and hit sales targets by leading staff.
• Plan, organise and control store operations to meet targets.
• Maintain excellent customer service and a WOW experience.
• Schedule staff, monitor performance and development.
• Manage stock, budgets and shrinkage to maximise turnover.
• Ensure SOPs are followed and store standards are kept.

Skills

Retail management

Staff mentoring

Customer service

Education

Matric Certificate

Job description

Toys R Us and Babies R Us South Africa is seeking a capable Retail Assistant Store Manager to lead daily store operations and drive sales. You will mentor staff, manage scheduling, and ensure outstanding customer service aligned with company standards.

Join a prominent international toy retailer with multiple stores and an online presence. The role requires 3+ years in retail management, reliable transport, and a passion for delivering a WOW customer experience.