Retail Account Performance Specialist

Salt Digital Recruitment; Johannesburg; On-site; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Exposure to leading retail accounts

Hands-on experience across sales, MER,

Job summary

Salt Digital Recruitment is seeking a proactive In-House Account Specialist for a dynamic retail-focused organisation to manage key retail accounts, monitor performance, and drive compliance and store execution.

The role requires strong analytical skills, Excel proficiency, and the ability to collaborate with stores, field merchandisers, and sales management to optimise product performance and replenish stock.

Qualifications

• Postgraduate degree in Business, Marketing, Retail Management, or related field.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Excel and data tracking tools.

Responsibilities

• Monitor store performance through photographs, sales reports, and stock data.
• Issue replenishment purchase orders based on sales trends and stock levels.
• Address merchandising gaps and stock inconsistencies with field teams and sales managers.
• Maintain import tracking sheets and monitor delivery timelines.
• Ensure timely and complete stock receipt across assigned accounts.
• Follow up on merchandising calls to uphold store standards.
• Compile daily and weekly reports on sales, replenishment, and store execution.
• Present insights and recommendations to management.
• Escalate supply chain or compliance issues as needed.
• Conduct store visits to audit merchandising execution and build retailer relationships.
• Provide feedback and guidance to store staff and field merchandisers.

Skills

Analytical skills

Communication skills

Interpersonal skills

Self-motivated

Team collaboration

Education

Postgraduate degree in Business/Marketing/Retail Management or related field

Tools

MS Excel

Pivot tables

Data reporting tools

Job description

Salt Digital Recruitment is seeking a proactive In-House Account Specialist for a dynamic retail-focused organisation to manage key retail accounts, monitor performance, and drive compliance and store execution.

The role requires strong analytical skills, Excel proficiency, and the ability to collaborate with stores, field merchandisers, and sales management to optimise product performance and replenish stock.