Restaurant Operations Lead - Customer & Team Growth

Yoma; Worcester; On-site; ZAR 83,000 - 124,000; Full time

Job summary

KFC Worcester, South Africa is hiring an Assistant Restaurant Manager to help run daily operations and deliver a great guest experience.

You will lead a team, manage shifts, resolve customer concerns, and drive staff training to develop a high-performing crew while upholding safety and quality standards.

This full-time, on-site role at Mountain Mill Shopping Centre requires South African nationality and Matric qualification.

Qualifications

• Matric is required.
• SA nationality required.
• Experience in fast-food or retail operations is a plus.

Responsibilities

• Lead daily restaurant operations and ensure smooth running.
• Address customer concerns and maintain service standards.
• Drive staff training and development programs.
• Uphold safety, quality, and Yum! teamwork principles.

Skills

Team leadership

Customer service

Staff development

Shift management

Education

Matric

Job description

KFC Worcester, South Africa is hiring an Assistant Restaurant Manager to help run daily operations and deliver a great guest experience.

You will lead a team, manage shifts, resolve customer concerns, and drive staff training to develop a high-performing crew while upholding safety and quality standards.

This full-time, on-site role at Mountain Mill Shopping Centre requires South African nationality and Matric qualification.