Rental Agent

Boardroom Appointments; Gauteng; On-site; ZAR 180,000 - 320,000; Full time

Job summary

Boardroom Appointments in Gauteng is seeking an industrious administrative coordinator to support our vehicle hire operations. You will handle client queries, prepare contracts, and ensure vehicles are ready for hire.

You will manage contracts daily, liaise with branches and debtors, and maintain reports and schedules while upholding professional conduct. The role requires proactive, self-confident individuals who understand customer needs and the importance of health, safety, and transport

Qualifications

• Able to complete forms related to own working area.
• Can complete administrative procedures with necessary direction and systems at disposal.
• Energetic and proactive in daily tasks.
• Self-confident and capable of handling responsibilities.
• Understands administrative procedures in own department.
• Understands the importance of understanding customer needs.
• Aware of the organisation's services and target customers.
• Recognises the importance of transport and distribution for the company.
• Understands the importance of Health and Safety.

Responsibilities

• Maintain a high level of customer service and attend to all customer queries promptly
• Issue a contract for each hire
• Ensure vehicles are prepared in advance to hire
• Ensure vehicle leaves yard within 15 minutes of order being received
• Ensure vehicles are delivered/collected on time
• Ensure collection slips are completed and attached to contract for invoicing purposes
• Open and close contracts daily
• Liaise with debtors on authorisation codes and arranging account numbers
• Arrange sub-accounts for branches
• Manage and maintain all reports/schedules
• Maintain professional conduct
• Assist in relevant operations/operational functions as required

Skills

Customer service

Time management

Communication

Attention to detail

Pressure handling

Proactivity

Self-confidence

Customer understanding

Transport awareness

Health and safety awareness

Job description

• Able to complete forms related to own working area.
• Can complete administrative procedures with necessary direction and systems at disposal
• Energetic
• Able to deal with pressure.
• Self-confident
• Proactive
• Understands administrative procedures in own department.
• Is aware of the importance of understanding customer needs.
• Has an understanding of the services that the organisation provides.
• Knows which services are targeted at which customer.
• Understands the importance of transport and distribution for the company.
• Understands the importance of Health and Safety

Responsibilities:

• Maintain a high level of customer service and attend to all customer queries promptly
• Issue a contract for each hire
• Ensure vehicles are prepared in advance to hire
• Ensure vehicle leaves yard within 15 minutes of order being received
• Ensure vehicles are delivered/collected on time
• Ensure collection slips are completed and attached to contract for invoicing purposes
• Open and close contracts daily
• Liaise with debtors on authorisation codes and arranging account numbers
• Arrange sub-accounts for branches
• Manage and maintain all reports/schedules
• Maintain professional conduct
• Assist in relevant operations/operational functions as required