Remote Volunteer Coordinator - National Operations

Placements24; LegKraal Gate; Hybrid; ZAR 120,000 - 240,000; Full time

Benefits offered by this job

Fully remote

Work-life balance

National NGO

Development opportunities

Social impact

Job summary

Placements24 is seeking a Remote Volunteer Coordinator for a national charity. You will recruit, train and retain volunteers across South Africa, coordinating assignments and ensuring volunteers have the resources they need to contribute effectively from anywhere.

This role demands proactive communication, relationship-building, and strong organizational skills. You will manage the volunteer lifecycle, maintain records, and collaborate with program staff to match opportunities with volunteers

Qualifications

• Experience in volunteer management or HR.
• Strong communication and organizational skills.
• Proficiency with virtual platforms and CRM systems.
• Bachelor’s degree or equivalent experience.
• Remote work experience preferred in charity sector.

Responsibilities

• Develop and implement volunteer recruitment and retention strategies.
• Manage the full volunteer lifecycle from onboarding to engagement.
• Coordinate virtual volunteer assignments across programs and regions.
• Provide training and ongoing support to volunteers.
• Maintain accurate volunteer records and databases.
• Organize virtual recognition events and appreciation initiatives.
• Collaborate with staff to identify volunteer needs.
• Promote opportunities through various channels.
• Ensure compliance with policies for volunteers.

Skills

Communication skills

Interpersonal skills

Organizational skills

Remote tools

Education

Bachelor's degree or equivalent experience

Tools

Zoom

Microsoft Teams

CRM systems

Job description

About the Role

Our client, a national charity organization with a widespread presence, is seeking an organized and personable Remote Volunteer Coordinator to manage their volunteer program. This is a fully remote position, allowing you to contribute effectively from any location within South Africa. You will be responsible for recruiting, training, engaging, and retaining volunteers across various regions, ensuring they have the support and resources needed to contribute to Our client's mission. The successful candidate will be a proactive communicator, adept at building relationships and managing a diverse volunteer base virtually. This role is crucial for the operational success of the organization, enabling them to extend their reach and impact through the invaluable support of volunteers. Join a dedicated team making a difference nationwide.

Key Responsibilities

• Develop and implement strategies for volunteer recruitment and retention.
• Manage the entire volunteer lifecycle, from application and onboarding to ongoing engagement and recognition.
• Utilize online platforms and communication tools to connect with and support volunteers.
• Coordinate volunteer assignments and schedules across different programs and locations.
• Provide training and ongoing support to volunteers, addressing their needs and concerns.
• Maintain accurate volunteer records and databases.
• Organize virtual volunteer recognition events and appreciation initiatives.
• Collaborate with program staff to identify volunteer needs and ensure effective placement.
• Promote volunteer opportunities through various communication channels.
• Ensure compliance with organizational policies and procedures related to volunteers.

Requirements

• Proven experience in volunteer management, human resources, or a related field.
• Strong understanding of volunteer engagement principles and best practices.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in using virtual communication tools (e.g., Zoom, Microsoft Teams) and CRM systems.
• Ability to build rapport and maintain positive relationships with diverse individuals.
• Self-motivated and able to work independently in a remote setting.
• Experience within the Charity & Voluntary sector is highly preferred.
• Strong problem-solving skills and attention to detail.
• Bachelor's degree or equivalent experience.
• A passion for community service and supporting volunteer efforts.

Benefits

• Competitive salary commensurate with experience.
• Fully remote position offering excellent work-life balance.
• Opportunity to work with a reputable national non-profit organization.
• Make a significant contribution to supporting volunteer efforts across South Africa.
• Professional development and training opportunities in volunteer management.
• Be part of a mission-driven team dedicated to social impact.