Remote VoIP Engineer

Placements24; Upington; Hybrid; ZAR 1,440,000 - 2,081,000; Full time

Benefits offered by this job

Home office setup allowance

Flexible working hours

Professional growth opportunities

Job summary

Placements24 is seeking a Remote VoIP Engineer to design, implement, and manage the company's VoIP infrastructure, ensuring reliability, scalability, and performance for a distributed workforce.

You will work entirely remotely, handle SIP/H.323/RTP configurations, collaborate with IT and network teams, and drive disaster recovery and continuity planning for VoIP services while supporting cross-border communication needs.

Qualifications

• Bachelor's degree in Computer Engineering, Telecommunications, or related field.
• At least 5 years of VoIP engineering and deployment experience.
• Deep knowledge of VoIP protocols, codecs, and networking fundamentals.
• Experience with unified communications platforms and PBX systems.
• Strong troubleshooting and remote-work communication skills.

Responsibilities

• Design, deploy, and maintain VoIP systems and infrastructure, including PBX, softswitches, and gateways.
• Configure and manage VoIP protocols such as SIP, H.323, and RTP.
• Monitor VoIP network performance, troubleshoot call quality issues, and implement solutions for optimization.
• Develop and implement disaster recovery and business continuity plans for VoIP services.
• Collaborate with IT and network teams to ensure seamless integration of VoIP with other communication platforms.
• Provide expert support for escalated VoIP-related issues and manage vendor relationships.

Skills

VoIP engineering

PBX systems

SIP/H.323/RTP

Troubleshooting

Remote work

Education

Bachelor's degree in Computer Engineering, Telecommunications, or related field

Tools

PBX platforms

Job description

About the Role

Our client is seeking a talented Remote VoIP Engineer to design, implement, and manage their Voice over IP telecommunications infrastructure. Working entirely remotely, you will be responsible for ensuring the reliability, scalability, and performance of our VoIP systems, supporting seamless communication for our distributed workforce. This role requires a deep understanding of VoIP protocols, network infrastructure, and unified communications technologies. If you are passionate about innovative communication solutions and excel in a remote work environment, this is an exceptional opportunity to shape our company's communication backbone from anywhere in the world.

Key Responsibilities

• Design, deploy, and maintain VoIP systems and infrastructure, including PBX, softswitches, and gateways.
• Configure and manage VoIP protocols such as SIP, H.323, and RTP.
• Monitor VoIP network performance, troubleshoot call quality issues, and implement solutions for optimization.
• Develop and implement disaster recovery and business continuity plans for VoIP services.
• Collaborate with IT and network teams to ensure seamless integration of VoIP with other communication platforms.
• Provide expert support for escalated VoIP-related issues and manage vendor relationships.

Requirements

• Bachelor's degree in Computer Engineering, Telecommunications, or a related field.
• Minimum of 5 years of experience specializing in VoIP engineering and deployment.
• In-depth knowledge of VoIP protocols, codecs, and networking fundamentals.
• Experience with unified communications platforms and PBX systems.
• Strong troubleshooting skills for real-time communication issues.
• Excellent communication skills and demonstrated ability to work effectively in a fully remote setting.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Comprehensive global health, dental, and vision insurance.
• Fully remote position with a generous home office setup allowance.
• Flexible working hours to promote work-life balance.
• Opportunities for professional growth, certifications, and attending industry webinars.