Remote Tourism Coordinator

Placements24; East London; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Remote work

Bonuses

Travel discounts

Health insurance

Professional growth

Job summary

Placements24 is seeking a highly organized Remote Tourism Coordinator to join its travel division. You will develop and manage tour itineraries, coordinate with airlines, hotels, tour operators and other partners, and deliver exceptional service to clients from a home office.

This role requires strong knowledge of destinations, excellent planning, and proficiency with booking systems and CRM software. You will handle inquiries, payments, changes, and ensure safety and client satisfaction across

Qualifications

• Proven experience in tourism coordination or travel planning.
• Strong knowledge of global destinations and travel trends.
• Excellent organizational and logistical planning skills.
• Proficiency in travel booking systems and CRM software.
• Exceptional communication and customer service skills.
• Ability to work independently in a remote setting.

Responsibilities

• Develop and manage comprehensive tour itineraries and travel packages.
• Coordinate with airlines, hotels, tour operators, and other travel partners.
• Provide excellent customer service and support to travelers before, during, and after their trips.
• Handle booking inquiries, process payments, and manage changes or cancellations.
• Research and identify new travel opportunities and destinations.
• Ensure all travel arrangements comply with safety regulations and client expectations.

Skills

Proven experience in tourism coord

Destinations knowledge

Organizational & logistics

Booking systems proficiency

CRM software proficiency

Communication & customer service

Remote work ability

Tools

Travel Booking Systems

CRM Software

Job description

About the Role

Our client is seeking a highly organized and passionate Remote Tourism Coordinator to join their innovative travel and tourism division. This fully remote position will involve managing tour itineraries, coordinating with local service providers, and ensuring an exceptional travel experience for clients across diverse destinations. You will be the key point of contact for travelers, providing support and information throughout their journey, all managed from your home office. This role is perfect for someone with a deep understanding of the tourism industry, excellent logistical skills, and a talent for remote collaboration and customer engagement. You will play a vital role in crafting memorable travel adventures for our clients.

Key Responsibilities

• Develop and manage comprehensive tour itineraries and travel packages.
• Coordinate with airlines, hotels, tour operators, and other travel partners.
• Provide excellent customer service and support to travelers before, during, and after their trips.
• Handle booking inquiries, process payments, and manage changes or cancellations.
• Research and identify new travel opportunities and destinations.
• Ensure all travel arrangements comply with safety regulations and client expectations.

Requirements

• Proven experience in tourism coordination , travel planning, or a related role.
• Strong knowledge of global destinations and travel trends.
• Excellent organizational and logistical planning skills.
• Proficiency in travel booking systems and CRM software.
• Exceptional communication and customer service skills.
• Ability to work independently and manage time effectively in a remote setting.

Benefits

• Competitive salary and performance-based bonuses.
• The flexibility of a fully remote work environment.
• Comprehensive health, dental, and vision insurance.
• Travel discounts and familiarization trips.
• Opportunities for professional growth in the dynamic travel industry.