Remote Telecom Network Operations Specialist

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Home office equipment

Certification support

Job summary

Placements24 is seeking a remote Telecom Network Operations Specialist to support operations across Richards Bay and beyond. You will monitor network health, respond to incidents, and implement proactive measures to maintain service integrity.

This fully remote role offers flexible hours, opportunities for certifications, and a comprehensive benefits package as part of a dynamic, tech-forward company. Qualifications include a Bachelor's degree and 3+ years in telecom network operations, plus

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.
• Minimum of 3 years in telecom network operations or similar role.
• Proficiency with monitoring tools (SolarWinds, Zabbix, Nagios) and network protocols (TCP/IP, SNMP, BGP).
• Ability to diagnose and resolve network incidents in multi-vendor environments.
• Strong communication and ability to work independently in a remote setting.

Responsibilities

• Monitor network health 24/7 using advanced NMS and performance tools.
• Detect, diagnose, and resolve incidents promptly; escalate as needed.
• Perform remote system checks, health assessments, and preventative maintenance.
• Implement approved configuration changes and software updates per change control.
• Document events, troubleshooting steps, and resolutions in the incident management system.

Skills

Network operations

Incident response

Remote work capability

Education

Bachelor's degree in a related field

Tools

SolarWinds

Zabbix

Nagios

Job description

About the Role

Our client is seeking a highly skilled and motivated Remote Telecom Network Operations Specialist to join their distributed team, supporting operations across Richards Bay and beyond. This role is pivotal in ensuring the continuous availability, performance, and security of our client's extensive telecommunications network. You will be responsible for monitoring network health, responding to incidents, and implementing proactive measures to maintain service integrity. This is a fully remote position, offering the flexibility to work from anywhere while contributing to a critical infrastructure function within a dynamic and technologically advanced company.

Key Responsibilities

• Monitor the telecommunications network infrastructure 24/ 7 using advanced Network Management Systems (NMS) and performance tools.
• Detect, diagnose, and resolve network incidents and outages promptly, escalating to relevant teams when necessary.
• Perform routine system checks, health assessments, and preventative maintenance tasks on network devices remotely.
• Implement approved configuration changes and software updates following strict change management procedures.
• Analyze network performance data to identify trends, potential issues, and opportunities for optimization.
• Document all network events, troubleshooting steps, and resolutions in the incident management system.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field, or equivalent practical experience.
• Minimum of 3 years of experience in telecom network operations or a similar network support role.
• Proficiency in monitoring tools (e.g., SolarWinds, Zabbix, Nagios) and understanding of network protocols (TCP/IP, SNMP, BGP).
• Experience with network troubleshooting and fault isolation in complex, multi-vendor environments.
• Ability to work independently, manage time effectively, and maintain focus in a remote setting.
• Strong communication skills and the ability to collaborate effectively with remote teams.

Benefits

• Competitive annual salary and performance-based incentives.
• Fully remote work environment with flexible working hours.
• Generous provision of necessary home office equipment and technical support.
• Opportunities for professional certifications and advanced training in networking technologies.
• Comprehensive health and wellness benefits package.