Remote Systems Engineer - MSP & Cybersecurity Growth

Atlas Technica, LLC; Cape Town; Remote; ZAR 350,000 - 650,000; Full time

Job summary

Atlas Technica is seeking a Systems Engineer to join our remote-capable team serving hedge fund and investment clients. This role offers strong career development in a collaborative environment, with senior engineers and peers to grow technical breadth.

You will support users across multiple clients, manage tickets, document changes, and adhere to security controls while expanding practical experience across Microsoft 365, virtualization, networking, and collaboration tools.

Qualifications

• 2 years IT experience (Desktop Support, Systems Engineering, or Systems Administration).
• End-User/Desktop Support with Microsoft Windows, Office, and device troubleshooting.
• Experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD).

Responsibilities

• Provide remote IT support through a shared inbound call queue for multiple clients.
• Use a ticketing system to manage and track support queries.
• Maintain documentation and adhere to organizational guidelines and change control.
• Adherence to strict change control procedures.

Skills

Strong verbal and writtencommunication

Remote IT support experience

Tools

Microsoft 365 Suite

Citrix XenApp

VMware / Hyper-V

Active Directory / Group Policy

Azure AD / Intune

Sophos / endpoint security

ConnectWise

Exchange Online

SharePoint Online

IT ticketing systems

Job description

Atlas Technica is seeking a Systems Engineer to join our remote-capable team serving hedge fund and investment clients. This role offers strong career development in a collaborative environment, with senior engineers and peers to grow technical breadth.

You will support users across multiple clients, manage tickets, document changes, and adhere to security controls while expanding practical experience across Microsoft 365, virtualization, networking, and collaboration tools.