Remote Surf School Manager

Placements24; Gqeberha; Hybrid; ZAR 979,000 - 1,632,000; Full time

Job summary

Placements24 seeks a Remote Surf School Manager to oversee its global operations from a home office. You will manage a network of remote instructors, develop online curriculum, and coordinate scheduling to deliver high-quality surf education to students worldwide.

The role emphasizes organization, remote collaboration, and data-driven improvement, with responsibilities spanning customer service protocols, marketing collaboration, and ensuring safety standards in surf instruction.

Qualifications

• 3+ years of experience in managing operations or educational programs.
• Strong understanding of surf instruction methodologies and safety practices.
• Excellent organizational, project management, and time management skills, essential for remote work.
• Proficiency with online learning platforms, scheduling software, and communication tools.
• Exceptional communication and interpersonal skills, with the ability to effectively manage remote teams.
• A passion for surfing and promoting its benefits to a wide audience, regardless of location.

Responsibilities

• Manage and coordinate a global network of remote surf instructors, ensuring consistent quality and adherence to curriculum standards.
• Develop, update, and refine online surf lesson plans, tutorials, and educational content.
• Oversee the scheduling of online and in-person surf lessons, ensuring optimal resource allocation and client satisfaction.
• Implement and manage customer service protocols to address student inquiries and feedback effectively.
• Monitor key performance indicators for the surf school, analyzing data to identify areas for improvement and growth.
• Collaborate with marketing teams to promote surf school offerings and drive student enrollment for our client's services, reaching aspiring surfers globally.

Skills

Remote team management

Operations management

Curriculum development

Surf instruction knowledge

Tools

Scheduling software

Communication tools

Job description

About the Role

Our client, a leading online surf education platform, is seeking a motivated and organized Remote Surf School Manager to oversee its global operations. This position requires exceptional organizational skills and a deep understanding of surf culture and instruction. You will be responsible for managing a network of remote instructors, developing online curriculum, coordinating scheduling, and ensuring a seamless and high-quality learning experience for students worldwide. This is a unique opportunity to manage a dynamic surf school entirely from your home office, contributing to the growth of accessible surf education.

Key Responsibilities

• Manage and coordinate a global network of remote surf instructors, ensuring consistent quality and adherence to curriculum standards.
• Develop, update, and refine online surf lesson plans, tutorials, and educational content.
• Oversee the scheduling of online and in-person surf lessons, ensuring optimal resource allocation and client satisfaction.
• Implement and manage customer service protocols to address student inquiries and feedback effectively.
• Monitor key performance indicators for the surf school, analyzing data to identify areas for improvement and growth.
• Collaborate with marketing teams to promote surf school offerings and drive student enrollment for our client's services, reaching aspiring surfers globally.

Requirements

• Minimum of 3 years of experience in managing operations or educational programs, preferably within the sports or leisure industry.
• Strong understanding of surf instruction methodologies and safety practices.
• Excellent organizational, project management, and time management skills, essential for remote work.
• Proficiency with online learning platforms, scheduling software, and communication tools.
• Exceptional communication and interpersonal skills, with the ability to effectively manage remote teams.
• A passion for surfing and promoting its benefits to a wide audience, regardless of location.

Benefits

• Competitive annual salary and remote work flexibility.
• Opportunity to shape the future of online surf education from anywhere.
• Allowance for home office setup and professional development.
• Discounts on surf gear and partner surf experiences.
• Be part of an innovative and passionate team dedicated to sharing the joy of surfing worldwide.