Remote Social Worker - Family Support

Placements24; George; Hybrid; ZAR 480,000 - 600,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Home office stipend

Professional development

Job summary

Placements24 is seeking an experienced Remote Social Worker to deliver family support services from home. Based out of George, Western Cape, you will assess needs, develop intervention plans, and connect families with community resources.

You will collaborate with a virtual care team, use video conferencing, maintain electronic records, advocate for clients, and stay compliant with SACSSP standards in a remote setting.

Qualifications

• MSW degree or equivalent qualification.
• Registered with SACSSP.
• 5+ years post-qualifying experience in family support/case management.
• Experience working remotely or with virtual tools.
• Proficient in video conferencing (Zoom/Teams) and electronic records.

Responsibilities

• Conduct psychosocial assessments with families via virtual platforms.
• Develop, implement and monitor family support plans.
• Provide remote crisis intervention and case management.
• Facilitate virtual workshops and support groups.
• Connect families with community resources and services.

Skills

Remote work experience

Excellent communication

Time management

Autonomy

Education

MSW (Master of Social Work)

Tools

Zoom

Microsoft Teams

Electronic records systems

Job description

About the Role

Our client is a progressive social care organization seeking an experienced and dedicated Remote Social Worker to provide crucial family support services. This is a fully remote position, allowing you to work from the comfort of your home while making a significant impact across various communities. You will be responsible for assessing family needs, developing intervention strategies, and connecting families with essential resources. This role is ideal for a motivated professional who thrives in a virtual environment and is passionate about empowering families. As a key member of our client's virtual care team, you will leverage technology to deliver impactful support, foster resilience, and promote well‑being. This opportunity is based out of George, Western Cape , but the role is entirely remote, offering flexibility and a broad reach. We are looking for individuals who are self‑starters, possess excellent digital communication skills, and are committed to upholding the highest standards of social work practice in a remote setting. Join us in redefining community care through innovative remote service delivery.

Key Responsibilities

• Conduct comprehensive psychosocial assessments of families via virtual platforms (video calls, phone).
• Develop, implement, and monitor individualized family support plans.
• Provide crisis intervention and case management services remotely.
• Facilitate virtual workshops and support groups for families.
• Connect families with appropriate community resources and services, acting as a liaison.
• Maintain accurate and up‑to‑date electronic client records and documentation.
• Collaborate with a remote team of professionals to ensure coordinated care.
• Advocate for clients' needs within the broader social service system.
• Stay informed about relevant legislation, policies, and best practices in social work and remote service delivery.
• Offer ongoing support and guidance to families navigating complex challenges.

Requirements

• Master's degree in Social Work (MSW) or equivalent qualification.
• Registered with the South African Council for Social Service Professions (SACSSP).
• Minimum of 5 years of post‑qualifying experience in family support and case management.
• Demonstrated experience working remotely or with virtual communication tools.
• Excellent proficiency in using video conferencing software (e.g., Zoom, Teams) and electronic record‑keeping systems.
• Strong understanding of family dynamics, child protection issues, and community resources.
• Exceptional verbal and written communication skills, with the ability to build rapport virtually.
• High level of self‑discipline, organizational skills, and time management.
• Ability to work autonomously and manage a diverse caseload effectively.
• A strong commitment to ethical practice and client confidentiality in a remote context.

Benefits

Our client offers a competitive salary commensurate with experience and a comprehensive benefits package, including medical aid contributions and retirement fund participation. As a fully remote employee, you benefit from the flexibility of working from home, eliminating commute times. Our client also provides a stipend for home office setup and ongoing professional development opportunities, including virtual training and workshops. You will be part of a forward‑thinking organization that prioritizes employee well‑being and offers a supportive, collaborative virtual team environment. This role offers the chance to contribute meaningfully to the Western Cape community from anywhere in the country.