Remote Social Worker - Family Support

Placements24; Durban; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Professional development opportunities

Job summary

Placements24 seeks a compassionate Remote Social Worker specializing in Family Support to join a expanding virtual care team. You will conduct virtual assessments and develop intervention plans to aid families across regions, working autonomously from a home office in South Africa.

The role demands excellent communication, robust case management, and adherence to ethical, confidential remote practice. Join a supportive remote team focused on making a tangible difference for Durban families.

Qualifications

• Bachelor’s or Master’s degree in Social Work from an accredited institution.
• Registration with SACSSP as a Social Worker.
• Minimum 3 years post-qualification experience in social work focusing on family support and counseling.
• Experience conducting virtual assessments and delivering remote therapeutic services.

Responsibilities

• Conduct comprehensive psychosocial assessments of individuals and families via secure video conferencing and phone calls.
• Develop, implement, and monitor individualized service plans addressing family challenges and well-being.
• Provide direct counseling and support services using evidence-based modalities.
• Facilitate virtual support groups and educational workshops for families.
• Connect clients with community resources, social services, and government programs.
• Maintain confidential, up-to-date electronic client records in compliance with standards.
• Collaborate with remote team members, supervisors, and external stakeholders digitally.
• Stay updated on trends and best practices in social work and family support.
• Advocate for clients’ needs within the social service system.
• Ensure service delivery aligns with organizational ethics for remote practice.

Skills

Empathy

Remote communication

Organizational skills

Ethical practice

Education

Bachelor’s or Master’s in Social Work

SACSSP registration as Social Worker

Tools

Case management software

Telehealth platforms

Digital communication tools

Job description

About the Role

Our client is seeking a compassionate and skilled Remote Social Worker specializing in Family Support to join their expanding virtual care team. This fully remote position allows you to leverage your expertise to assist families in need across various regions, providing crucial support and guidance from the comfort of your own home. You will be responsible for conducting virtual assessments, developing intervention strategies, and connecting families with essential resources. This role requires a high degree of autonomy, excellent communication skills, and a strong commitment to client well-being. If you are passionate about making a difference and thrive in a remote work environment, this opportunity in Durban, KwaZulu-Natal is ideal for you.

Key Responsibilities

• Conduct comprehensive psychosocial assessments of individuals and families via secure video conferencing and phone calls.
• Develop, implement, and monitor individualized service plans aimed at addressing family challenges and promoting well-being.
• Provide direct counseling and support services to clients, utilizing evidence-based therapeutic modalities.
• Facilitate virtual support groups and educational workshops for families.
• Connect clients with appropriate community resources, social services, and government programs.
• Maintain accurate, confidential, and up-to-date electronic client records in compliance with organizational and legal standards.
• Collaborate effectively with other remote team members, supervisors, and external stakeholders via digital communication channels.
• Stay abreast of current trends, research, and best practices in social work and family support.
• Advocate for clients' needs and rights within the broader social service system.
• Ensure service delivery adheres to the organization's mission and ethical guidelines for remote practice.

Requirements

• A Bachelor's or Master's degree in Social Work (BSW or MSW) from an accredited institution.
• Registration with the South African Council for Social Service Professions (SACSSP) as a Social Worker.
• Minimum of 3 years of post-qualification experience in social work, with a focus on family support and counseling.
• Demonstrated experience in conducting virtual assessments and providing remote therapeutic services.
• Proficiency with digital communication tools, case management software, and telehealth platforms.
• Excellent written and verbal communication skills, with the ability to build rapport remotely.
• Strong organizational skills and the ability to manage a caseload independently.
• A reliable internet connection and a private, dedicated workspace conducive to confidential client interactions.
• Understanding of the unique challenges and opportunities presented by remote social work practice.
• Commitment to ethical practice and client confidentiality in a virtual setting.

Benefits

This fully remote position offers the flexibility to work from anywhere within South Africa, eliminating commute times and providing a better work-life balance. Our client provides a competitive salary, comprehensive benefits package, and access to ongoing professional development and training opportunities. You will be part of a supportive and innovative virtual team, utilizing cutting-edge technology to deliver essential social services. Join us in making a significant impact on families' lives from the convenience of your home office, contributing to positive change across Durban, KwaZulu-Natal, ZA and beyond.