Remote Social Worker - Digital Health Focus

Placements24; Pretoria; Hybrid; ZAR 650,000 - 950,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Remote work flexibility

Professional development

Job summary

Placements24 is seeking a dedicated Social Worker to join a leading digital health platform in a fully remote role across South Africa. You will provide psychosocial support, case management, and telehealth services to clients accessing care through our digital platforms.

The ideal candidate holds an MSW, SACSSP registration, at least five years of post-MSW clinical experience, and comfort with online tools.

Qualifications

• Master's degree in Social Work (MSW) from an accredited institution.
• Current registration with the South African Council for Social Service Professions (SACSSP) as a Social Worker.
• Minimum of 5 years of post-MSW clinical experience, with substantial direct client contact.
• Experience using telehealth platforms, video conferencing tools, and electronic health record systems.
• Excellent written and verbal communication; ability to build rapport remotely.

Responsibilities

• Provide direct clinical social work services via secure telehealth platforms.
• Develop and implement individualized psychosocial support plans.
• Collaborate with physicians, nurses, therapists and other providers for holistic patient care.
• Educate clients and families about health conditions and treatment options.
• Maintain confidential electronic health records in compliance with regulations.
• Facilitate online support groups and psychoeducational workshops.
• Stay updated on telehealth ethics and remote social work best practices.
• Engage in supervision and professional development.
• Contribute to telehealth protocol development and service delivery models.
• Uphold high ethical and professional standards.

Skills

Telehealth tools

Digital communication

Remote work discipline

Client rapport

Education

Master's degree in Social Work (MSW)

SACSSP registration

Tools

Telehealth platforms

Video conferencing

Electronic Health Records (EHR)

Job description

About the Role

Our client is at the forefront of digital healthcare innovation and is seeking a dedicated and tech-savvy Social Worker to join their expanding team. This is a fully remote position, allowing you to leverage your skills from anywhere in South Africa. The successful candidate will provide crucial psychosocial support and case management services to individuals accessing healthcare through our client's innovative digital platforms. You will play a vital role in bridging the gap between technology and accessible care, ensuring that clients receive empathetic and effective support regardless of their location. This role demands a strong understanding of online communication tools, ethical considerations in digital practice, and a passion for improving health outcomes through innovative means. You will collaborate with a multidisciplinary team of healthcare professionals to deliver holistic care. This is an exceptional opportunity for a forward-thinking social worker looking to shape the future of remote healthcare services.

Key Responsibilities

• Provide direct clinical social work services, including assessment, counseling, crisis intervention, and case management via secure telehealth platforms.
• Develop and implement individualized psychosocial support plans tailored to clients' unique needs and circumstances.
• Collaborate closely with physicians, nurses, therapists, and other healthcare providers to ensure integrated and holistic patient care.
• Educate clients and their families about health conditions, treatment options, and available community resources.
• Maintain comprehensive and confidential electronic health records in compliance with all relevant regulations.
• Facilitate online support groups and psychoeducational workshops for specific patient populations.
• Stay abreast of the latest developments in telehealth, digital health ethics, and best practices in remote social work.
• Engage in regular supervision and professional development activities.
• Contribute to the development and refinement of telehealth protocols and service delivery models.
• Uphold the highest ethical and professional standards in all aspects of practice.

Requirements

• A Master's degree in Social Work (MSW) from an accredited institution.
• Current registration with the South African Council for Social Service Professions (SACSSP) as a Social Worker.
• A minimum of 5 years of post-MSW clinical experience, with a significant portion involving direct client interaction.
• Demonstrated experience and comfort with using telehealth platforms, video conferencing tools, and electronic health record systems.
• Excellent written and verbal communication skills, with the ability to build rapport and trust remotely.
• Strong understanding of ethical considerations and best practices for online social work practice.
• Proficiency in navigating digital health tools and an aptitude for learning new technologies quickly.
• Ability to work autonomously and manage a caseload effectively within a fully remote framework.
• Resilience, empathy, and a commitment to client-centered care.
• A dedicated workspace with reliable high-speed internet access is required for this remote position.

Benefits

• Competitive salary package commensurate with experience and qualifications.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with employer contribution.
• Generous paid time off and holidays.
• Significant opportunities for professional growth and specialized training in digital health.
• The flexibility and convenience of a fully remote role, promoting excellent work-life balance.
• Be part of an innovative and forward-thinking healthcare organization.