Remote Skincare Specialist & Advisor - Personalised Regimen

Placements24

Durban

Hybrid

ZAR 240,000 - 420,000

Full time

5 days ago
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Benefits offered by this job

Competitive salary
Fully remote work
Training on product lines
Career growth
Employee discounts

Job summary

Placements24 is seeking a Skincare Specialist & Advisor to join our fully remote team based in Durban. You will guide customers through skincare journeys, offer expert advice, and provide personalized product recommendations to address acne, aging, hyperpigmentation, and other concerns.

As a key member of online customer support and sales, you will educate clients on ingredient benefits, proper usage, and skincare routines, while building trust, delivering exceptional service, and driving repeat

Qualifications

  • Minimum of 3 years of experience in skincare consultation, dermatology, or a related field.
  • In-depth knowledge of various skin types, conditions (e.g., acne, aging, hyperpigmentation), and their treatments.
  • Familiarity with a wide range of skincare ingredients and their efficacy.
  • Excellent verbal and written communication skills, with the ability to explain complex information clearly.
  • Proficiency with digital communication tools and virtual consultation platforms.
  • A genuine passion for helping others achieve healthy, radiant skin.

Responsibilities

  • Provide detailed virtual consultations to assess clients' skin types, concerns, and goals.
  • Recommend personalized skincare routines and products based on individual needs and product knowledge.
  • Educate clients on proper product usage, ingredient benefits, and skincare best practices.
  • Respond promptly and professionally to customer inquiries via email, chat, and video calls.
  • Stay updated on the latest advancements in skincare science, ingredients, and treatment technologies.
  • Document client interactions and feedback to improve service offerings and product development.

Skills

Skincare consultation
Dermatology knowledge
Ingredient knowledge
Digital communication tools
Virtual consultations

Tools

Video conferencing platforms
Chat tools
Customer support software

Job description

Placements24 is seeking a Skincare Specialist & Advisor to join our fully remote team based in Durban. You will guide customers through skincare journeys, offer expert advice, and provide personalized product recommendations to address acne, aging, hyperpigmentation, and other concerns.

As a key member of online customer support and sales, you will educate clients on ingredient benefits, proper usage, and skincare routines, while building trust, delivering exceptional service, and driving repeat

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