Remote SEO Account Manager: Client Growth & Retainers

Kontak; South Africa; Remote; ZAR 406,000 - 487,000; Full time

Benefits offered by this job

Upsell commission

Fully remote

Job summary

Kontak, a UK-based specialist digital agency, invites an SEO Account Manager to join remotely from South Africa. You will own client relationships, translate data into actionable insights and drive performance for SEO retainers without hard sales targets.

You\'ll present monthly reviews, collaborate with the SEO team, and nurture international clients while keeping campaigns on track and clients confident about their investment.

Qualifications

• 3 to 5 years of agency account management experience.
• At least 2 years managing SEO retainers.
• Ability to explain GA4, Search Console, rank tracking and local SEO to business owners.
• Confident leading client meetings and handling difficult conversations.
• Experience with international clients (UK-based) is advantageous.
• Familiarity with local SEO for multi-location or healthcare-type businesses is a bonus.

Responsibilities

• Serve as the primary point of contact for a portfolio of existing SEO retainer clients
• Run regular client meetings and calls, navigate performance conversations with confidence and clarity
• Prepare and present monthly performance reviews using GA4, Search Console, rank tracking and local SEO data, translated into meaningful insights for business owners
• Develop a genuine understanding of each client's goals, concerns and business context
• Maintain close collaboration with the SEO team, briefing them clearly on client needs and priorities
• Monitor client accounts for any ranking or traffic movements that require attention or communication
• Identify and raise legitimate upsell opportunities where a client's needs and goals call for it

Skills

SEO account management

GA4 & Search Console reporting

Client communications

Rank tracking

Local SEO basics

Remote client management

Tools

GA4

Google Search Console

Rank tracking tools

Job description

Kontak, a UK-based specialist digital agency, invites an SEO Account Manager to join remotely from South Africa. You will own client relationships, translate data into actionable insights and drive performance for SEO retainers without hard sales targets.

You\'ll present monthly reviews, collaborate with the SEO team, and nurture international clients while keeping campaigns on track and clients confident about their investment.