Remote Senior Claims Adjuster – Investigate & Settle

Placements24; Durban; Hybrid; ZAR 350,000 - 600,000; Full time

Benefits offered by this job

Competitive bonus potential

Comprehensive health, dental, and视

Retirement savings plan with company 7

Home office stipend

Flexible remote hours

Professional development opportunities

Job summary

Placements24 is seeking a Senior Claims Adjuster to join a fully remote team in the insurance sector. The role focuses on managing a diverse portfolio, assessing damages, and processing claims from a home office with nationwide collaboration.

The ideal candidate has 6+ years of experience handling complex claims, strong investigative and negotiation skills, and familiarity with remote claims systems. A remote-friendly environment with flexible hours awaits.

Qualifications

• Minimum 6 years as a Claims Adjuster, including complex claims.
• Proficient in assessing property, auto, liability claims.
• Strong investigative and negotiation skills.
• Experienced with remote claims management systems.
• Ability to work independently in a remote environment.

Responsibilities

• Investigate, evaluate, and settle assigned insurance claims promptly and professionally.
• Conduct thorough fact-finding, including interviewing claimants, witnesses, and relevant parties.
• Analyze policy coverage to determine insurer liability.
• Negotiate claim settlements within guidelines and authority limits.
• Document all claim activities, communications, and decisions accurately in the claims management system.
• Manage a caseload of claims, prioritizing tasks to meet SLAs.
• Identify subrogation and salvage opportunities.
• Provide clear explanations of policy coverage and claim status to policyholders.
• Collaborate remotely with legal counsel, contractors, and other experts as needed.
• Contribute to development of claims best practices and support junior adjusters remotely.

Skills

Investigation

Negotiation

Communication

Remote work tools

Time management

Independent work

Legal knowledge

Education

AIC / CPCU certifications

Job description

Placements24 is seeking a Senior Claims Adjuster to join a fully remote team in the insurance sector. The role focuses on managing a diverse portfolio, assessing damages, and processing claims from a home office with nationwide collaboration.

The ideal candidate has 6+ years of experience handling complex claims, strong investigative and negotiation skills, and familiarity with remote claims systems. A remote-friendly environment with flexible hours awaits.