Remote Scheduling & Authorization Specialist (US Hours)

ReWorks Solutions; South Africa; Remote; ZAR 240,000 - 360,000; Full time

Job summary

ReWorks Solutions is seeking a Scheduling and Authorizations Specialist to coordinate client appointments, manage prior authorizations, and maintain accurate EHR documentation.

This remote, full-time role follows US business hours (EST) and requires independence, strong organization, and collaboration with providers, patients, and insurers.

Experience with Waystar or Central Reach is a plus; healthcare admin degree is preferred.

Qualifications

• Associate's degree in Healthcare Administration or related field preferred.
• Minimum 2 years of experience in healthcare scheduling and authorization roles.
• Proficient in electronic health record (EHR) systems and standard office software.
• Strong organizational skills with excellent attention to detail.
• Effective verbal and written communication skills.
• Ability to work independently in a remote environment while managing multiple tasks effectively.
• Experience with Waystar, Central Reach, or similar platforms is a plus.

Responsibilities

• Coordinate and manage scheduling for client appointments, assessments, and services efficiently.
• Request and obtain prior authorizations from insurance providers to ensure timely patient care.
• Maintain accurate records and documentation related to scheduling and authorization processes within electronic health records (EHR) systems.
• Communicate with healthcare providers, patients, and insurance companies to resolve any issues regarding scheduling or authorizations.
• Monitor authorization statuses and follow up on pending requests to prevent delays.
• Assist in process improvements to enhance workflow efficiency and compliance with payer requirements.

Skills

Organizational skills

Verbal & written communication

EHR proficiency

Office software proficiency

Remote work ability

Stakeholder communication

Education

Associate's degree in Healthcare Administration or related field

Tools

Waystar

Central Reach

Job description

ReWorks Solutions is seeking a Scheduling and Authorizations Specialist to coordinate client appointments, manage prior authorizations, and maintain accurate EHR documentation.

This remote, full-time role follows US business hours (EST) and requires independence, strong organization, and collaboration with providers, patients, and insurers.

Experience with Waystar or Central Reach is a plus; healthcare admin degree is preferred.