Remote Operations Coordinator - Mine Production

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 450,000 - 750,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Medical coverage

Retirement plan

Professional development

Job summary

Placements24 seeks a Remote Operations Coordinator to support and coordinate mine production activities from a fully remote center. You will monitor data, facilitate site-head office communication, coordinate schedules, and troubleshoot minor issues, ensuring smooth operations across the mines.

The role requires a Diploma or Bachelor's in Mining Engineering or related field, at least 3 years in mine operations support, and proficiency with production monitoring software.

Qualifications

• Requires Diploma or Bachelor's in Mining Engineering, Operations Management, or related field.
• Minimum 3 years in mine operations support or production coordination.
• Proficiency with mining software for production monitoring and reporting (Deswik, Vulcan, Hexagon).

Responsibilities

• Monitor real-time mine production data from a remote location.
• Facilitate communication between on-site teams and head office.
• Coordinate production schedules, shift changes, and resource allocation.
• Identify and report deviations or issues to stakeholders promptly.
• Provide remote support for minor software and system issues.
• Maintain records of operations, incidents, and resolutions.
• Prepare daily/weekly operational summaries for management.

Skills

Remote coordination

Analytical skills

Communication

Time management

Independent work

Education

Diploma or Bachelor's in Mining Engineering or Operations Management

Tools

Deswik

Vulcan

Hexagon

Job description

About the Role

Our client, a forward-thinking leader in the Mining industry, is establishing a cutting-edge remote operations center and seeks a highly organized and tech-savvy Remote Operations Coordinator to join their team. This is a fully remote position, allowing you to contribute from anywhere. You will be instrumental in supporting and coordinating mine production activities from a distance, monitoring operational data, facilitating communication between site teams and head office, and troubleshooting minor issues. This role requires a proactive individual with strong analytical and communication skills, capable of working independently and effectively managing multiple streams of information. You will be a crucial link in ensuring the smooth and efficient operation of our client's mines, leveraging technology to bridge geographical distances. This role is ideal for someone passionate about the mining sector who thrives in a remote work environment.

Key Responsibilities

• Monitor real-time mine production data, performance metrics, and key operational indicators from a remote location.
• Facilitate seamless communication between on-site personnel and management teams.
• Assist in coordinating production schedules, shift changes, and resource allocation.
• Identify and report operational deviations or potential issues to relevant stakeholders promptly.
• Provide remote support for minor technical issues related to operational software and systems.
• Maintain accurate records of operational activities, incidents, and resolutions.
• Prepare daily and weekly operational summary reports for management review.
• Act as a central point of contact for queries related to production operations.
• Support the implementation of new remote monitoring technologies and processes.
• Ensure adherence to safety protocols and reporting procedures, even from a remote setting.

Requirements

• Diploma or Bachelor's degree in Mining Engineering, Operations Management, or a related field.
• Minimum of 3 years of experience in mine operations support, production coordination, or a similar role.
• Proficiency in mining software, particularly for production monitoring and reporting (e.g., Deswik, Vulcan, Hexagon software).
• Excellent understanding of mining operations, terminology, and processes.
• Strong analytical and problem-solving skills, with the ability to interpret data effectively.
• Exceptional communication and interpersonal skills, with a proven ability to collaborate remotely.
• High level of self-discipline, time management, and ability to work autonomously.
• Reliable high-speed internet connection and a suitable home office setup.
• Familiarity with remote collaboration tools (e.g., Slack, Microsoft Teams, Zoom).
• A proactive approach to identifying and resolving issues.

Benefits

• Our client offers a competitive salary commensurate with experience, along with performance-based incentives.
• As this is a remote position, flexibility in working hours may be available.
• Benefits include comprehensive medical coverage, a retirement savings plan, and opportunities for professional development in remote operations management.
• This role provides the unique advantage of working from home, eliminating commute time and offering a better work-life balance.
• Join an innovative company that is at the forefront of embracing technology in the Mining industry and supporting its remote workforce.