Remote Onboarding & Recruitment Coordinator (SA)

ISTA Personnel Solutions; South Africa; Remote; ZAR 250,000 - 390,000; Full time

Job summary

ISTA Personnel Solutions in South Africa is seeking a Recruitment & Onboarding Coordinator for a US-based ABA therapy provider. The role focuses on ensuring new hires are credentialed, compliant, and set up in all systems before their first day.

You'll collaborate with recruitment, clinical, compliance and scheduling teams to keep onboarding moving without delays, while handling background checks and document verification, in a fully remote SA-based environment.

Qualifications

• Experience in administrative, HR, recruitment or compliance-style roles.
• Strong English communication and professional phone manner.
• Excellent attention to detail and accuracy across multiple systems.
• Strong organisation and follow-up skills with multiple tasks in a deadline-driven environment.
• Comfortable learning and using multiple systems.

Responsibilities

• Manage full onboarding process from offer to fully cleared and ready for scheduling.
• Track and follow up on background checks and ensure results are clear before moving forward.
• Collect and verify employment documents including I-9 where applicable, certifications, and insurance.
• Verify certification numbers and expiry dates with the certification board.
• Create and maintain employee profiles across HR, payroll, clinical, and time-tracking systems.
• Prepare and send contracts and offer documents and ensure they are signed.
• Follow up on outstanding items by email and phone until onboarding is complete.
• Track progress in an onboarding tracker and update statuses promptly.
• Coordinate case emails and update calendars when a start date is confirmed.
• Review timesheet discrepancies and follow up during payroll periods.
• Support offboarding by closing accounts and returning equipment.
• Review inbound resumes and screen against role requirements, schedule interviews.

Skills

HR Admin

Recruitment

Compliance

Data entry

MS Office

Tools

Paycom

CentralReach

Monday.com

Job description

ISTA Personnel Solutions in South Africa is seeking a Recruitment & Onboarding Coordinator for a US-based ABA therapy provider. The role focuses on ensuring new hires are credentialed, compliant, and set up in all systems before their first day.

You'll collaborate with recruitment, clinical, compliance and scheduling teams to keep onboarding moving without delays, while handling background checks and document verification, in a fully remote SA-based environment.