Remote Network Installation Specialist | Flexible Hours

Placements24; Kempton Park; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Fully remote work

Flexible working hours

Professional development

Performance incentives

Job summary

Placements24 is seeking a Remote Installation Specialist to oversee virtual deployment and configuration of network infrastructure solutions across South Africa. You will guide clients through installation, provide technical support, and ensure smooth product integration with cloud VPNs and standard networking protocols.

The role requires strong communication, remote collaboration, and the ability to manage multiple projects concurrently from a home office with reliable internet.

Qualifications

• 4+ years in IT support or network administration.
• Experience configuring routers, switches, firewalls and TCP/IP, DNS, DHCP.
• Experience with cloud-based network solutions and VPNs.
• Strong verbal and written communication for remote guidance.
• Proficient with remote desktop tools and ticketing/collaboration software.
• Excellent organization and ability to manage multiple remote projects.
• Self-motivated with minimal supervision.
• Home office setup with reliable high-speed internet is mandatory.

Responsibilities

• Provide remote technical support during installation and setup.
• Create installation guides and training materials.
• Conduct virtual walkthroughs and product configurations.
• Diagnose and resolve network issues via remote access tools.
• Collaborate with support, sales, and engineering to resolve challenges.
• Manage multiple client installation projects and ensure timely completion.
• Gather client feedback to inform improvements.
• Maintain records in the CRM system.

Skills

IT support

Network administration

Remote communication

Project management

Autonomous work

Documentation skills

Tools

Remote desktop tools

CRM systems

Ticketing systems

Collaboration software

Job description

Placements24 is seeking a Remote Installation Specialist to oversee virtual deployment and configuration of network infrastructure solutions across South Africa. You will guide clients through installation, provide technical support, and ensure smooth product integration with cloud VPNs and standard networking protocols.

The role requires strong communication, remote collaboration, and the ability to manage multiple projects concurrently from a home office with reliable internet.