Remote IT Infrastructure Support Specialist

Placements24; Randburg; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Remote work

Health benefits

Paid time off

Training & certifications

Collaborative culture

Job summary

Placements24 is seeking an experienced Remote IT Infrastructure Support Specialist to join our expanding virtual operations team. You will provide expert remote troubleshooting and manage cloud and on-premise infrastructure across Windows, Linux, VMware/Hyper-V, Azure and AWS.

This fully remote role emphasizes security, automation, and documentation, offering a competitive salary, flexible work-life balance, and opportunities for professional growth within a forward-thinking organization.

Qualifications

• Demonstrated experience in IT infrastructure support with remote administration.
• Strong understanding of server hardware, operating systems (Windows/Linux), networking, and virtualization.
• Experience with cloud platforms (AWS/Azure/GCP) and containerization (Docker/Kubernetes) is highly desirable.
• Proficiency in scripting for automation and task management.
• Relevant certifications such as CompTIA Network+/Server+, MCSA, or cloud certifications are a plus.

Responsibilities

• Provide expert-level remote troubleshooting and resolution for server, network, and cloud infrastructure issues.
• Monitor system performance, identify bottlenecks, and implement optimizations for uptime and efficiency.
• Manage and maintain virtualized environments (VMware/Hyper-V) and cloud platforms (Azure/AWS).
• Implement and enforce IT security best practices, including patch management and access control.
• Automate routine tasks using scripting languages to improve operational efficiency.
• Document infrastructure configurations, procedures, and troubleshooting steps.

Skills

Remote administration

Server hardware

Networking protocols

Virtualization

Automation scripting

Problem solving

Communication skills

Cloud platforms

Containerization

Tools

VMware

Hyper-V

Azure

AWS

GCP

Docker

Kubernetes

PowerShell

Bash

Job description

About the Role

Our client is actively seeking an experienced Remote IT Infrastructure Support Specialist to join their expanding virtual operations team. This role is critical for ensuring the stability, performance, and security of our client's distributed IT infrastructure. You will provide advanced remote support, troubleshoot complex technical issues, and implement solutions across servers, networks, and cloud environments. This is an exceptional opportunity for a proactive and technically adept individual to contribute to a forward-thinking organization while enjoying the flexibility and convenience of a fully remote work arrangement.

Key Responsibilities

• Provide expert-level remote troubleshooting and resolution for server, network, and cloud infrastructure issues.
• Monitor system performance, identify potential bottlenecks, and implement optimizations to ensure maximum uptime and efficiency.
• Manage and maintain virtualized environments, including VMWare or Hyper‑V, and cloud platforms like Azure or AWS.
• Implement and enforce IT security best practices, including patch management, vulnerability assessments, and access control.
• Automate routine tasks and processes using scripting languages (e.g., PowerShell, Bash) to improve operational efficiency.
• Document infrastructure configurations, procedures, and troubleshooting steps thoroughly.

Requirements

• Demonstrated experience in IT infrastructure support , with a focus on remote administration.
• Strong understanding of server hardware, operating systems (Windows Server, Linux), networking protocols (TCP/IP, DNS, DHCP), and virtualization technologies.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes) is highly desirable.
• Proficiency in scripting for automation and task management.
• Excellent problem-solving, analytical, and communication skills, essential for effective remote collaboration.
• Relevant certifications such as CompTIA Network+, Server+, MCSA, or cloud certifications are a plus.

Benefits

• A highly competitive salary and performance-based bonus structure.
• Full remote working capability, allowing for unparalleled work-life balance.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and company holidays.
• Opportunities for professional growth, including access to training and certifications.
• A collaborative and innovative virtual work culture.