Remote Instrumentation & Control Technician

Placements24; Stellenbosch; Hybrid; ZAR 600.000 - 800.000; Vollzeit

Benefits dieser Stelle

Fully remote role

Competitive salary package

Health, dental & vision insurance

Zusammenfassung

Placements24 is seeking a highly skilled Remote Instrumentation & Control Technician to join a globally distributed support team. This fully remote role requires deep knowledge of sensors, actuators, PLCs, DCS, SCADA, and industrial protocols.

You will install, calibrate, troubleshoot, and maintain complex systems for clients worldwide from a home office. The ideal candidate has extensive remote support experience, strong problem-solving abilities, and excellent communication skills to guide

Qualifikationen

• Requires a technical diploma or degree in Instrumentation or Electrical Engineering.
• Experience providing remote client support for industrial instrumentation and control systems.
• Strong written and verbal communication for global client engagement.

Aufgaben

• Provide expert remote technical support for industrial sensors and control systems (PLCs, DCS, SCADA).
• Guide on-site personnel through troubleshooting, calibration, and maintenance using remote collaboration tools.
• Analyze system data and logs to identify issues and recommend corrective actions.
• Develop and maintain troubleshooting guides, FAQs, and remote support protocols.
• Collaborate with field engineers and product teams to resolve technical issues.
• Conduct remote training sessions for customer staff on instrumentation and control systems.
• Monitor client instrumentation performance and report on system health.
• Prioritize and manage multiple support requests to ensure timely resolutions.

Kenntnisse

Instrumentation

Remote support

PLC/DCS/SCADA

Industrial protocols

Analytical skills

Ausbildung

Diploma or degree in Instrumentation or Electrical Engineering

Tools

Remote desktop software

Diagnostic tools

Technical documentation platforms

Jobbeschreibung

About the Role

Our client, a leader in industrial automation and process control, is seeking a highly motivated and experienced Remote Instrumentation & Control Technician to join their globally distributed support team. This fully remote position is perfect for a proactive individual with a deep understanding of industrial sensors, actuators, control systems, and communication protocols. You will provide crucial remote support to clients worldwide, assisting with the installation, calibration, troubleshooting, and maintenance of complex instrumentation and control systems. The ideal candidate is adept at remote problem-solving and thrives in an environment where technical expertise is leveraged to ensure operational continuity and efficiency for our client's diverse industrial base. This role offers the significant advantage of working from anywhere, contributing to critical industrial processes without the need for a physical office in Stellenbosch, Western Cape, ZA.

Key Responsibilities

• Provide expert remote technical support for a wide range of industrial instruments (e.g., pressure, temperature, flow, level sensors) and control systems (PLCs, DCS).
• Guide on‑site personnel through complex troubleshooting, calibration procedures, and maintenance tasks using detailed documentation and remote collaboration tools.
• Analyze system performance data and diagnostic logs to identify potential issues and recommend corrective actions.
• Develop and maintain comprehensive technical documentation, including troubleshooting guides, FAQs, and remote support protocols.
• Collaborate with field engineers and product development teams to resolve challenging technical issues and contribute to product improvements.
• Conduct remote training sessions for customer technical staff on instrumentation and control system operation and maintenance.
• Monitor the performance of client instrumentation and control systems remotely.
• Ensure client satisfaction by delivering timely, accurate, and effective remote technical assistance.
• Manage time effectively to handle multiple support requests and prioritize urgent issues.
• Adhere to all company policies and procedures related to remote work and client support.

Requirements

• Extensive experience as an Instrumentation & Control Technician, Process Control Engineer, or similar role, with a proven track record in remote support.
• In-depth knowledge of industrial sensors, transmitters, actuators, PLCs, DCS, and SCADA systems.
• Proficiency with various communication protocols such as HART, Modbus, Profibus, and Ethernet/IP.
• Strong analytical and problem-solving skills, with the ability to diagnose complex technical issues remotely.
• Excellent verbal and written communication skills, with the ability to articulate technical information clearly to diverse audiences.
• Proficiency in using remote desktop software, diagnostic tools, and relevant technical documentation platforms.
• Ability to work autonomously, manage workload efficiently, and maintain a high level of productivity in a remote setting.
• A relevant technical diploma or degree in Instrumentation, Electrical Engineering, or a related field.
• A dedicated home office environment with a stable, high-speed internet connection is required.

Benefits

• Highly competitive salary package commensurate with experience.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings scheme with generous employer contributions.
• Significant paid annual leave and public holidays.
• Opportunities for global travel for specialized training or critical on‑site support if needed.
• Continuous learning opportunities and access to industry‑leading training.
• The flexibility and autonomy of a fully remote role.
• Contribution to a leading innovator in industrial automation.