Remote E-commerce & Social Media Coordinator

Placements24; East London; Hybrid; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Remote work flexibility

Online training resources

Job summary

Placements24 is seeking a dedicated Remote E-commerce & Social Media Coordinator to manage and enhance their online presence. This fully remote role offers flexibility to work from anywhere while contributing to e-commerce success and social media engagement.

You will coordinate product listings, process orders, craft engaging content, monitor channels, analyze traffic and sales data, and collaborate with teams to drive campaigns and customer experience.

Qualifications

• Proven experience in e-commerce operations.
• Proven experience in social media management.
• Excellent written and verbal communication skills.
• Strong understanding of online sales platforms and social media best practices.
• Proficient with social media management tools and basic analytical reporting.
• Highly organised with ability to work independently in a remote environment.

Responsibilities

• Coordinate daily e-commerce operations, including managing product listings, order processing, and customer inquiries.
• Develop and schedule engaging content for all social media platforms, aligning with brand voice and campaigns.
• Monitor social media channels, respond to comments and messages, and foster community interaction.
• Assist in analyzing website traffic, sales data, and social media performance to identify trends and optimization opportunities.
• Collaborate remotely with internal teams to ensure cohesive marketing efforts and operational efficiency.
• Support the execution of online marketing initiatives, including email campaigns and promotional activities.

Skills

E-commerce operations

Social media management

Content creation

Digital marketing

Analytics & reporting

Remote work discipline

Tools

Social media tools

Job description

About the Role

Our client is seeking a dedicated and proactive Remote E-commerce & Social Media Coordinator to manage and enhance their online presence. This position is fully remote, offering the flexibility to work from anywhere while contributing to the success of our e-commerce operations and social media engagement. You will be responsible for coordinating online sales activities, managing social media content, and ensuring a seamless digital customer experience. This role is perfect for a self-motivated individual with a passion for digital marketing and e-commerce, looking to make a significant impact from a remote setting.

Key Responsibilities

• Coordinate daily e-commerce operations, including managing product listings, order processing, and customer inquiries.
• Develop and schedule engaging content for all social media platforms, aligning with brand voice and marketing campaigns.
• Monitor social media channels, respond to comments and messages, and foster community interaction.
• Assist in analyzing website traffic, sales data, and social media performance to identify trends and optimization opportunities.
• Collaborate remotely with internal teams to ensure cohesive marketing efforts and operational efficiency.
• Support the execution of online marketing initiatives, including email campaigns and promotional activities.

Requirements

• Proven experience in e-commerce operations and social media management.
• Strong understanding of online sales platforms and social media best practices.
• Excellent written and verbal communication skills, with a knack for crafting engaging content.
• Proficiency with social media management tools and basic analytical reporting.
• Highly organized with the ability to manage multiple tasks and deadlines independently in a remote environment.
• A proactive approach to problem-solving and a keen eye for detail.

Benefits

• Competitive salary for a remote position.
• Full remote work flexibility, allowing you to work from anywhere.
• Opportunity to gain broad experience across e-commerce and social media functions.
• Access to online training and professional development resources.
• Be part of a collaborative team that values innovation and results, contributing to the company's digital strategy regardless of location, including support for roles based near Queenstown .