Remote E‑commerce Social Media & Community Builder

Placements24; Vereeniging; Hybrid; ZAR 711,000 - 1,184,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Flexible hours

Online courses

Growth opportunities

Remote team culture

Job summary

Placements24 is seeking a remote E-commerce Social Media & Community Manager with 3+ years of experience to build and nurture our online community. You will drive engagement, create compelling content, and translate social activity into e-commerce results.

As a fully remote role, you will work independently, manage campaigns, and collaborate with marketing and sales to ensure cohesive brand messaging. Strong emphasis on community growth and customer engagement.

Qualifications

• 3+ years of experience in social media management or community management, preferably in e-commerce.
• Ability to create engaging content across platforms.
• Excellent written and verbal communication with strong brand voice.
• Proficiency with social media tools and analytics platforms.
• Experience managing paid social campaigns and optimizing for conversion.
• Understanding of e-commerce customer journeys and conversion optimization.
• Independent, self-motivated, and comfortable in a fully remote setup.

Responsibilities

• Develop and implement a comprehensive social media strategy across platforms.
• Create, curate, and schedule engaging content aligned with brand voice.
• Monitor channels, respond to comments and messages, foster positive interactions.
• Build and nurture an engaged online community and advocate program.
• Manage social media advertising campaigns, budgets, and ROI analysis.
• Analyze metrics and provide actionable insights and reports.
• Stay updated on trends and best practices in social commerce.
• Collaborate with marketing and sales to ensure cohesive messaging.
• Identify and engage with influencers to expand reach.
• Troubleshoot and resolve customer issues raised on social.

Skills

Social media management

E-commerce experience

Content creation

Paid social ads

Tools

Hootsuite

Buffer

Job description

Placements24 is seeking a remote E-commerce Social Media & Community Manager with 3+ years of experience to build and nurture our online community. You will drive engagement, create compelling content, and translate social activity into e-commerce results.

As a fully remote role, you will work independently, manage campaigns, and collaborate with marketing and sales to ensure cohesive brand messaging. Strong emphasis on community growth and customer engagement.