Remote Dispatcher and Route Planner

Placements24; Centurion; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Remote work flexibility

Access to technology and software

Professional growth opportunities

Job summary

Placements24 is seeking an experienced Remote Dispatcher and Route Planner to join our logistics team. You will optimize delivery routes, manage driver schedules, and coordinate with drivers and stakeholders from a home office to ensure timely deliveries and high service levels.

The role requires strong analytical skills, proficiency with route optimization tools, and excellent communication in a remote setting.

Qualifications

• Proven experience as a Dispatcher or Route Planner in a logistics or transportation setting.
• Proficiency with route optimization software and GPS tracking technologies.
• Strong analytical and problem-solving skills with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills for effective remote team management.
• Ability to work independently and manage time effectively in a remote environment.

Responsibilities

• Plan and optimize delivery routes using specialized software to maximize efficiency.
• Assign daily tasks and schedules to delivery drivers to meet deadlines.
• Monitor driver progress and communicate proactively to manage delays.
• Use real-time traffic data and weather to adjust routes as needed.
• Maintain records of dispatch activities and driver performance.
• Serve as the main contact for drivers' operational queries and support.

Skills

Dispatcher experience

Route optimization software

GPS tracking

Analytical thinking

Remote team communication

Tools

GPS tracking technologies

Traffic data tools

Job description

About the Role

Our client is seeking an experienced Remote Dispatcher and Route Planner to join their innovative logistics team. This position is critical for ensuring the efficient and timely movement of goods across various regions. You will be responsible for optimizing delivery routes, managing driver schedules, and utilizing advanced software to enhance operational performance, all from the comfort of your home office. This role requires a meticulous individual with a strong analytical mindset and excellent communication skills to coordinate effectively with drivers and stakeholders, contributing to a seamless supply chain and exceptional customer satisfaction in a remote-first setting.

Key Responsibilities

• Plan and optimize delivery routes using specialized software to ensure maximum efficiency and minimum travel time.
• Assign daily tasks and schedules to a team of delivery drivers , ensuring all deliveries are met within designated timeframes.
• Monitor driver progress and communicate proactively to manage any delays or disruptions.
• Utilize real-time traffic data and weather conditions to adjust routes as necessary.
• Maintain accurate records of dispatch activities, delivery confirmations, and driver performance metrics.
• Serve as the primary point of contact for drivers regarding operational queries and support needs.

Requirements

• Proven experience as a Dispatcher or Route Planner in a logistics or transportation setting.
• Proficiency with route optimization software and GPS tracking technologies.
• Strong analytical and problem-solving skills with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills for effective remote team management.
• Ability to work independently and manage time effectively in a remote environment.

Benefits

• Competitive annual salary with potential for bonuses.
• Comprehensive health, dental, and vision insurance benefits.
• Paid time off and flexible remote working arrangements.
• Access to cutting-edge logistics technology and software.
• Opportunities for professional growth and development in the supply chain sector.