Remote Dispatch & Logistics Coordinator

Placements24; Sandton; Híbrido; ZAR 420.000 - 640.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work

Provident fund

Remote work tools provided

Virtual team-building

Flexible hours

Descripción de la vacante

Placements24 is seeking a highly organized Remote Dispatch and Operations Specialist for a national logistics provider. This fully remote role coordinates driver activities, dispatch operations, and the flow of goods across networks from anywhere in SA.

You will engage with drivers, clients and internal teams, monitor progress in real time, use dispatch software and telematics, and drive efficiency while upholding safety and service standards.

Formación

• Experience in dispatch, logistics, or transport coordination in a similar role.
• Excellent communication, interpersonal and customer service skills.
• Proficiency with dispatch and logistics management software.
• Ability to work autonomously and manage time effectively from a remote setting.
• Attention to detail and accuracy in data handling.

Responsabilidades

• Manage and optimize dispatch schedules for a fleet of drivers across locations.
• Monitor real-time delivery progress and address delays or issues promptly.
• Communicate with drivers, clients, and internal teams via digital platforms.
• Process and manage transportation documentation and data entry accurately.
• Analyze operational data to identify efficiency and cost-improvement opportunities.
• Respond to customer inquiries and resolve logistical concerns remotely.
• Ensure adherence to company policies, safety regulations, and delivery timelines.
• Use dispatch software and telematics to track and manage fleet operations.
• Collaborate with operations to develop and implement logistical strategies.
• Gently maintain high service quality and customer satisfaction.

Conocimientos

Dispatch/logistics coordination

Communication skills

Customer service

Autonomy / self-motivation

Attention to detail

Problem-solving

Time management

Herramientas

Dispatch software

Telematics systems

GPS tracking

Descripción del empleo

Placements24 is seeking a highly organized Remote Dispatch and Operations Specialist for a national logistics provider. This fully remote role coordinates driver activities, dispatch operations, and the flow of goods across networks from anywhere in SA.

You will engage with drivers, clients and internal teams, monitor progress in real time, use dispatch software and telematics, and drive efficiency while upholding safety and service standards.