Remote Dispatch & Route Optimization Specialist

Placements24; Soweto; Hybrid; ZAR 350,000 - 600,000; Full time

Benefits offered by this job

Remote work

Training on proprietary systems

Career development

Supportive virtual team

Job summary

Placements24 seeks a highly organized Remote Dispatch and Route Planning Specialist to join a nationwide logistics operation. You will design efficient routes, monitor live progress, and support drivers from a virtual operations center. Work remotely across South Africa with a focus on optimizing networks and reducing costs.

The role requires proficiency with routing software, strong problem-solving, and excellent communication to coordinate with drivers and stakeholders in a remote setting.

Qualifications

• Proven experience in logistics, dispatch, route planning, or a related transportation role.
• Proficiency with advanced routing software (RouteXL, Route4Me, or similar).
• Strong understanding of geographical areas and transportation networks.
• Excellent analytical and problem-solving skills.
• Exceptional communication and interpersonal skills, comfortable working remotely.

Responsibilities

• Utilize routing software to create efficient and cost-effective delivery routes for a fleet of vehicles.
• Monitor real-time delivery progress and address delays or issues.
• Communicate with drivers via dispatch systems and provide clear instructions and support.
• Manage driver schedules and assignments for optimal coverage.
• Analyze route performance data to identify improvements and cost reductions.
• Maintain records of dispatches, routes, and delivery exceptions.
• Collaborate with logistics team members on complex delivery requirements.
• Respond to inquiries from drivers and stakeholders.
• Stay updated on traffic conditions and road closures impacting routes.

Skills

Routing software

RouteXL

Route4Me

Analytics

Clear communication

Remote work

Multitasking

Education

High school diploma

Logistics coursework

Tools

RouteXL

Route4Me

Dispatch software

Job description

Placements24 seeks a highly organized Remote Dispatch and Route Planning Specialist to join a nationwide logistics operation. You will design efficient routes, monitor live progress, and support drivers from a virtual operations center. Work remotely across South Africa with a focus on optimizing networks and reducing costs.

The role requires proficiency with routing software, strong problem-solving, and excellent communication to coordinate with drivers and stakeholders in a remote setting.