Remote Dental Front Desk Coordinator

Collingwood Beach Medical Practice; South Africa; Remote; AUD 50,000 - 70,000; Full time

Job summary

Collingwood Beach Medical Practice is seeking a Remote Receptionist to manage frontline patient contact, scheduling, and basic admin from home. You will coordinate practitioner calendars, handle inquiries, and maintain digital records while ensuring privacy and proper workflow coordination within a fast-paced dental environment.

The ideal candidate brings 2+ years of admin or receptionist work, remote-work familiarity, and comfort with healthcare terminology to support efficient patient care and

Qualifications

• 2+ years of administrative or receptionist experience.
• Remote work experience preferred.
• Experience with healthcare processes is a plus.

Responsibilities

• Handle frontline communication with patients via VoIP and email.
• Coordinate appointments and manage practitioner calendars.
• Maintain digital patient records and support administration.
• Screen inquiries with healthcare terminology and provide pre‑appointment instructions.
• Protect patient data and escalate urgent issues to internal teams.

Skills

Frontline communication

Calendar management

Patient intake

Remote collaboration

Tools

Practice management software

VoIP systems

Digital scheduling tools

Microsoft Office

Job description

Collingwood Beach Medical Practice is seeking a Remote Receptionist to manage frontline patient contact, scheduling, and basic admin from home. You will coordinate practitioner calendars, handle inquiries, and maintain digital records while ensuring privacy and proper workflow coordination within a fast-paced dental environment.

The ideal candidate brings 2+ years of admin or receptionist work, remote-work familiarity, and comfort with healthcare terminology to support efficient patient care and