Remote Community Growth & Engagement Lead

Placements24

Upington

Hybrid

ZAR 180,000 - 280,000

Full time

4 days ago

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Benefits offered by this job

100% Remote work

Health insurance

Professional development opportunities

Job summary

Placements24 is seeking an Online Community & Engagement Manager to cultivate and grow our digital community. This fully remote position offers autonomy to build vibrant online spaces and drive user-generated content, while delivering exceptional online customer experiences that support e-commerce objectives.

You will spearhead community growth, craft engaging content, monitor channels, and collaborate with marketing and product teams to ensure brand consistency and drive loyalty.

Qualifications

Experience in community or social media management
Strong written and verbal communication skills
Ability to moderate discussions and maintain brand voice
Proven track record in growing online communities
Proficiency with social media tools and platforms

Responsibilities

Develop strategies to build and manage online communities across platforms
Create engaging content and activities to foster interaction
Monitor channels, respond to comments, and engage with members
Cultivate relationships with brand advocates and influencers
Analyze engagement metrics and provide actionable insights
Collaborate with marketing, customer support, and product teams to align brand voice

Skills

Community management

Social media management

Content creation

Analytics

Communication skills

Job description

You will spearhead community growth, craft engaging content, monitor channels, and collaborate with marketing and product teams to ensure brand consistency and drive loyalty.

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