Remote Catering Operations Supervisor

Placements24; Bloemfontein; Hybrid; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Health insurance

Flexible remote work

Professional development opportunities

Home office equipment allowance

Retirement savings plan

Job summary

Placements24 is seeking a Remote Catering Operations Supervisor to oversee day-to-day logistics and execution of catering services from a remote setup. You will coordinate with culinary teams, delivery staff, and clients to manage schedules, inventory, and service delivery, driving quality and client satisfaction.

The ideal candidate will have strong organizational and problem-solving skills, experience leading remote teams, and a solid understanding of food safety standards.

Qualifications

• Proven experience in catering/hospitality operations management.
• Strong knowledge of food safety standards and regulations.
• Excellent organizational and time-management skills.
• Ability to manage multiple tasks and prioritise effectively.
• Proficiency with operational management software and remote collaboration tools.
• Strong communication and interpersonal skills with experience leading remote teams.
• Ability to work independently in a remote environment.
• High school diploma; Associate's or Bachelor's degree is a plus.

Responsibilities

• Supervise and coordinate daily catering operations, ensuring efficient service delivery.
• Manage event schedules, staff deployment, and logistics.
• Monitor inventory levels and coordinate with procurement for timely supply of ingredients and materials.
• Ensure compliance with all food safety, hygiene, and sanitation regulations.
• Liaise with clients, culinary teams, and delivery personnel to address any operational issues.
• Implement and enforce operational policies and procedures to maintain quality standards.
• Optimize operational workflows for efficiency and cost-effectiveness.
• Train and onboard new team members on operational procedures and best practices.
• Generate operational reports and analyze performance metrics.
• Maintain clear and consistent communication with all stakeholders in a remote setting.

Skills

Organizational skills

Problem-solving

Remote team leadership

Communication

Multitasking

Education

High school diploma

Associate's or Bachelor's degree (plus)

Tools

Ops software

Remote collaboration tools

Job description

About the Role

Our client is seeking a dedicated and efficient Remote Catering Operations Supervisor to oversee the day-to-day logistics and execution of catering services across various locations, all managed from a remote setup. This role is pivotal in ensuring that our catering operations run smoothly, efficiently, and in line with our high standards of quality and client satisfaction. You will be responsible for coordinating with culinary teams, delivery staff, and clients to manage schedules, inventory, and service delivery. The ideal candidate possesses exceptional organizational abilities, strong problem-solving skills, and a proactive approach to managing complex operational challenges in a distributed environment. You will play a key role in optimizing operational workflows, implementing best practices, and ensuring compliance with food safety regulations. This remote position requires excellent communication skills and the ability to lead and motivate teams virtually, ensuring seamless execution of catering events. If you are a seasoned operations professional with a passion for the food service industry and thrive in a remote-first, dynamic setting, this is an excellent opportunity to advance your career. Join our client in setting new benchmarks for operational excellence and client service in the catering industry, all while enjoying the flexibility and autonomy of remote work. Your oversight will ensure consistency and excellence across all served events, from planning to final delivery.

Key Responsibilities

• Supervise and coordinate daily catering operations, ensuring efficient service delivery.
• Manage event schedules, staff deployment, and logistics for catering services.
• Monitor inventory levels and coordinate with procurement for timely supply of ingredients and materials.
• Ensure compliance with all food safety, hygiene, and sanitation regulations.
• Liaise with clients, culinary teams, and delivery personnel to address any operational issues.
• Implement and enforce operational policies and procedures to maintain quality standards.
• Optimize operational workflows for efficiency and cost-effectiveness.
• Train and onboard new team members on operational procedures and best practices.
• Generate operational reports and analyze performance metrics.
• Maintain clear and consistent communication with all stakeholders in a remote setting.

Requirements

• Proven experience in catering or hospitality operations management.
• Strong understanding of food safety standards and regulations.
• Excellent organizational, time management, and problem-solving skills.
• Demonstrated ability to manage multiple tasks and prioritize effectively.
• Proficiency in using operational management software and remote collaboration tools.
• Strong communication and interpersonal skills, with experience leading remote teams.
• Ability to work independently and take initiative in a remote environment.
• High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus.
• A proactive and results-oriented mindset.
• Flexibility to adapt to changing operational needs.

Benefits

• Competitive salary package and performance incentives.
• Comprehensive benefits package, including health insurance.
• Opportunities for professional development and career advancement.
• Flexible remote work environment.
• Chance to contribute to a growing and innovative catering company.
• Allowance for home office equipment.
• Team collaboration through digital platforms.
• Retirement savings plan options.