Remote Catering Operations Manager

Placements24; Centurion; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Remote leadership role

Performance-based bonuses

Professional development

Flexible schedule

Job summary

Placements24 is seeking an experienced Remote Catering Operations Manager to oversee day-to-day operations of our catering division. This fully remote role requires strategic thinking, strong leadership, and the ability to manage dispersed teams across locations while maintaining high standards.

You will optimize inventory, supply chain, scheduling, and budgets, enforce food safety standards, track performance metrics, and drive profitability through technology, clear communication, and process

Qualifications

• 8+ years in catering or hospitality operations management
• Experience leading remote teams
• Strong understanding of supply chain, inventory, and cost accounting
• Knowledge of food safety standards (HACCP) and QA protocols

Responsibilities

• Develop and implement operational strategies to improve efficiency and profitability
• Manage inventory, procurement, and supply chain logistics for cost-effectiveness
• Oversee staff scheduling, training, and performance management across locations
• Ensure compliance with health, safety, and labor regulations
• Monitor performance metrics and drive continuous improvement

Skills

Remote management

Supply chain

Budgeting

HACCP

ERP systems

Leadership

Data analysis

Vendor management

Education

Bachelor's degree in Hospitality Management or related field

Tools

Catering management software

ERP systems

Virtual collaboration tools

Job description

About the Role

Our client is seeking an experienced and highly organized Remote Catering Operations Manager to oversee the day-to-day operational functions of their catering division. This position is vital for ensuring efficiency, quality, and profitability across all catering services. As a fully remote role, you will leverage technology and strong communication skills to manage teams, optimize workflows, and maintain high standards without being physically present in a central office. You will be responsible for everything from supply chain management and inventory control to staff scheduling and client satisfaction. This role requires a strategic thinker with a proven ability to streamline processes, implement best practices, and drive operational excellence in a virtual setting. We are looking for a leader who can inspire and guide dispersed teams towards common goals, ensuring that every event is executed flawlessly. The ideal candidate possesses a deep understanding of the catering industry and excels in remote management.

Key Responsibilities

• Develop and implement operational strategies to enhance efficiency and profitability in catering services.
• Manage inventory, procurement, and supply chain logistics to ensure cost-effectiveness and availability of resources.
• Oversee staff scheduling, training, and performance management for kitchen and service teams across various locations.
• Implement and enforce strict food safety, sanitation, and quality control standards.
• Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.
• Manage budgets, control costs, and ensure financial targets are met or exceeded.
• Develop and maintain strong relationships with vendors, suppliers, and external partners.
• Utilize technology and communication platforms to effectively manage remote teams and operations.
• Handle client feedback and resolve operational issues promptly and professionally.
• Ensure compliance with all relevant health, safety, and labor regulations.

Requirements

• Minimum of 8 years of experience in catering or hospitality operations management, with at least 4 years in a managerial role.
• Demonstrated success in managing remote teams and operations is essential.
• Strong understanding of supply chain management, inventory control, and cost accounting.
• Expertise in food safety standards (e.g., HACCP) and quality assurance protocols.
• Excellent leadership, decision-making, and problem-solving abilities.
• Proficiency with catering management software, ERP systems, and virtual collaboration tools.
• Exceptional communication and interpersonal skills, with the ability to motivate and manage diverse teams.
• Strong financial acumen and budget management skills.
• Ability to analyze data and make informed strategic decisions.
• A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

Benefits

• Significant autonomy and responsibility in a fully remote leadership role.
• Competitive salary package and performance-based bonuses.
• Opportunity to shape and lead the operational direction of a growing catering business.
• Access to advanced operational management tools and resources.
• Professional development opportunities and ongoing training.
• Flexible work schedule contributing to excellent work-life balance.
• Be part of an innovative and dynamic remote team.
• Contribute to delivering exceptional catering experiences nationwide.