Remote Catering Operations Lead

Placements24; Gqeberha; Hybrid; ZAR 250,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Remote-friendly environment

Flexibility to work from anywhere

Professional development

Innovative team

Job summary

Placements24 is seeking a highly organized Remote Catering Operations Specialist to manage and optimize our virtual catering services. In this remote-first role, you will oversee the end-to-end online catering order process, coordinate with delivery partners, resolve client inquiries, and drive improvements to service delivery.

You will maintain accurate records, monitor performance, and help develop best practices for a scalable remote operation, ensuring timely, error-free order fulfillment

Qualifications

• Proven experience in operations management or logistics.
• Excellent organizational and multitasking skills.
• Strong communication and problem-solving abilities in a remote setting.
• Proficiency with online ordering systems, CRM software, and standard office tools.

Responsibilities

• Manage the end-to-end online catering order process, ensuring accuracy and timely delivery.
• Act as a primary contact for clients on the online platform, providing exceptional support.
• Coordinate with catering partners and delivery services for seamless order execution.
• Monitor performance, identify bottlenecks, and implement improvements.
• Maintain records of orders, feedback, and operational data for reporting.
• Help develop and refine procedures for remote service delivery.

Skills

Operations management

Logistics

Remote work

Communication

Problem-solving

Multitasking

Tools

CRM software

Online ordering systems

Office productivity tools

Job description

Placements24 is seeking a highly organized Remote Catering Operations Specialist to manage and optimize our virtual catering services. In this remote-first role, you will oversee the end-to-end online catering order process, coordinate with delivery partners, resolve client inquiries, and drive improvements to service delivery.

You will maintain accurate records, monitor performance, and help develop best practices for a scalable remote operation, ensuring timely, error-free order fulfillment