Remote Association Operations & Exams Lead

Optential Consulting; South Africa; A distancia; ZAR 280.000 - 420.000; Jornada completa

Descripción de la vacante

Optential Consulting is seeking a Junior Association Manager to support governance operations, examination programming, and stakeholder coordination. You will lead administrative workflows, coordinate meetings, and manage membership data while ensuring compliance and efficient delivery of certification activities.

The role requires 2-4 years’ experience in association management or governance support, with strong organisational and communication skills.

Formación

• Relevant tertiary qualification in Business, Administration, Education, Healthcare Management or related field.
• 2-4 years' experience in association management, programme coordination, examinations administration or governance support.
• Experience working with committees and senior stakeholders.
• Experience managing complex administrative workflows.
• Financial administration exposure advantageous.

Responsabilidades

• Own and coordinate association governance operations including bylaws, governance documentation, compliance and regulatory requirements.
• Plan and run board meetings, assemblies, and committee meetings (agenda prep, minutes, decision registers and follow-up).
• Maintain governance records and ensure statutory compliance.
• Act as day-to-day operational liaison between association leadership.
• Manage membership processes including renewals, database integrity and member communications.
• Support financial administration including bookkeeping coordination, monthly tracking with accountants.
• Track association health indicators (membership, sponsorship, event performance).
• Provide supervision and task coordination to the Association Associate.
• Coordinate full examination lifecycle (planning, scheduling, delivery, reporting).
• Maintain master examination calendar and blueprint coverage.
• Coordinate question bank lifecycle (submission, review, version control).
• Liaise with Examination Committee, question writers and reviewers.
• Monitor blueprint coverage and content balance.
• Maintain secure examination records and confidentiality controls.
• Coordinate candidate applications workflows and eligibility checks.
• Maintain accurate candidate records and data integrity.
• Liaise with external exam platform providers and delivery vendors.
• Coordinate pre- and post-exam processes including results validation and communications.
• Support certificate ceremonies and exam-related activities at congresses.
• Track exam income and direct costs against approved budget.
• Support development and execution of annual association plans.
• Identify growth opportunities within membership, sponsorship and certification activities.
• Act as content partner for educational programming (webinars, initiatives, campaigns).
• Support strategic alignment between association programming and conferences.
• Contribute to establishment and operational setup of new associations.

Conocimientos

Organisational skills

Attention to detail

Confidentiality

Time management

Written & verbal comms

Stakeholder management

Problem solving

Educación

Relevant tertiary qualification in Business Administration or related

Descripción del empleo

Optential Consulting is seeking a Junior Association Manager to support governance operations, examination programming, and stakeholder coordination. You will lead administrative workflows, coordinate meetings, and manage membership data while ensuring compliance and efficient delivery of certification activities.

The role requires 2-4 years’ experience in association management or governance support, with strong organisational and communication skills.