Remote Application Support Engineer (Intermediate)

Sybrin; Johannesburg; On-site; ZAR 30 000 - 70 000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their remote team as a Service Delivery Engineer. This role involves troubleshooting and debugging critical software issues while maintaining excellent customer relationships. You will have the opportunity to mentor Junior engineers and enhance the customer service experience. The ideal candidate will be skilled in programming languages such as C# and Angular, with a strong focus on problem-solving and customer service. If you are passionate about delivering high-quality solutions and enjoy working in a collaborative environment, this position is perfect for you.

Qualifications

• Minimum 4 years’ experience at an Intermediate level.
• Degree and professionally skilled level required.

Responsibilities

• Ensure service delivery and adherence to contractual obligations.
• Manage the Incident Management System and resolve issues promptly.
• Lead key functions within the Service Delivery team.

Skills

C#

Angular

Typescript

MS SQL

POSTGRESQL

Problem-Solving

Customer Service

Remote Work Technologies

Education

Degree

Professionally Skilled Level

Tools

Office 365

VISIO

DRAW.IO

Job description

An established industry player is seeking a detail-oriented individual to join their remote team as a Service Delivery Engineer. This role involves troubleshooting and debugging critical software issues while maintaining excellent customer relationships. You will have the opportunity to mentor Junior engineers and enhance the customer service experience. The ideal candidate will be skilled in programming languages such as C# and Angular, with a strong focus on problem-solving and customer service. If you are passionate about delivering high-quality solutions and enjoy working in a collaborative environment, this position is perfect for you.