Remote Admin & Dispatch Specialist for Client Success

Somewhere; South Africa; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Remote work

Job summary

Somewhere is seeking a highly organized Virtual Administrative Coordinator to support clients, sales arborists, operations, and leadership from a remote location in South Africa. This role rewards initiative, responsiveness, and proactive problem-solving, serving as a communication hub to keep information accurate and schedules on track.

You will manage client communications, schedule for the sales team, assist field staff with administrative tasks, maintain the CRM and Google Workspace files,

Qualifications

• Experience in administrative, customer service, or office coordination roles.
• Proficient with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets).
• Experience using a CRM or customer management system.
• Strong written and verbal communication across email, phone, and text.

Responsibilities

• Monitor client emails, messages, and communications and respond quickly.
• Schedule appointments for sales reps considering availability and urgency.
• Provide admin support to sales arborists and field staff.
• Maintain accurate client, lead, appointment, and job data in the CRM.
• Maintain organized Google Workspace files and docs.
• Support leadership with projects and onboarding activities.
• Identify process inefficiencies and suggest improvements.

Skills

Google Workspace

CRM software

Communication skills

Multi-priority management

Remote work reliability

Google Meet participation

Tools

Google Workspace

CRM system

Job description

Somewhere is seeking a highly organized Virtual Administrative Coordinator to support clients, sales arborists, operations, and leadership from a remote location in South Africa. This role rewards initiative, responsiveness, and proactive problem-solving, serving as a communication hub to keep information accurate and schedules on track.

You will manage client communications, schedule for the sales team, assist field staff with administrative tasks, maintain the CRM and Google Workspace files,