Remote Account Project Coordinator: Growth & Impact

Doxim; Pretoria; Remote; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Flexible benefits

Healthcare

Employer-matched retirement savings

Generous PTO

Employee Referral Program

Job summary

Doxim, a leading provider of customer communications technology, is seeking a proactive Account Project Coordinator to bridge business needs and technical delivery. You will gather requirements, translate them into clear specifications, and draft scope of work documents detailing deliverables, timelines, and pricing.

Close collaboration with project managers and clients is essential. You'll support scope changes, strengthen stakeholder relationships, and help improve processes to ensure smooth

Qualifications

• Bachelor's degree in Business Administration, Project Management, Marketing, Communications, or a related field.
• 3+ years of experience in project coordination, account management, client services, or a related role.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with Jira or Microsoft Project is an asset.
• Ability to manage multiple projects and priorities simultaneously.

Responsibilities

• Coordinate project activities, timelines, milestones, and deliverables.
• Support Project Managers in managing client relationships and communications.
• Schedule and facilitate project meetings, prepare agendas, and document meeting notes.
• Track project progress and provide regular status updates to stakeholders.
• Monitor project risks, issues, and dependencies, escalating concerns when necessary.
• Maintain project documentation, reports, and client records.
• Collaborate with cross-functional teams including Sales and Technical teams.
• Assist with budget tracking, invoicing, and resource allocation.
• Ensure client requests and inquiries are addressed promptly and professionally.
• Support process improvements to enhance project delivery and client satisfaction.

Skills

Organizational skills

Time management

Verbal communication

Written communication

Jira

Microsoft Project

Microsoft Office

Education

Bachelor's degree in Business Administration, Project Management, Marketing, Communications, or related field

Tools

Jira

Microsoft Project

Microsoft Office

Job description

Doxim, a leading provider of customer communications technology, is seeking a proactive Account Project Coordinator to bridge business needs and technical delivery. You will gather requirements, translate them into clear specifications, and draft scope of work documents detailing deliverables, timelines, and pricing.

Close collaboration with project managers and clients is essential. You'll support scope changes, strengthen stakeholder relationships, and help improve processes to ensure smooth