Remote Accommodation & Travel Booking Specialist

Placements24; Upington; Hybrid; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Travel perks

Discounts

Job summary

Placements24 is seeking a meticulous Remote Accommodation Booking Specialist to manage bookings and inquiries for a diverse portfolio of properties. You will be the main contact for guests, guiding them through the booking process and ensuring their needs are understood and met.

This fully remote role requires excellent communication, sharp organizational skills, and experience with booking systems. You will contribute to guest satisfaction from anywhere in the world, with competitive salary and

Qualifications

• Experience in reservations or booking management in hospitality or travel.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage inquiries and booking requests via phone, email, and online platforms.
• Provide property information, availability, pricing, and amenities.
• Process bookings using the reservation system.
• Upsell services or packages to enhance stays.
• Handle modifications, cancellations, and special requests.
• Maintain knowledge of properties and promotions.
• Coordinate with property managers on availability and arrangements.

Skills

Customer service

Communication

Organizational skills

Remote work

Tools

Booking software

Online travel platforms

Job description

Placements24 is seeking a meticulous Remote Accommodation Booking Specialist to manage bookings and inquiries for a diverse portfolio of properties. You will be the main contact for guests, guiding them through the booking process and ensuring their needs are understood and met.

This fully remote role requires excellent communication, sharp organizational skills, and experience with booking systems. You will contribute to guest satisfaction from anywhere in the world, with competitive salary and