Relief Travel Specialist

TravelPeople; Randburg; On-site; ZAR 300,000 - 420,000; Full time

Job summary

TravelPeople is seeking an experienced Relief Travel Specialist to support inbound consultants in a fast-paced environment at our Sandton desk. You will manage desks, handle re-quotes and create tailor-made itineraries, ensuring seamless service during peak periods and staff leave.

Based in Johannesburg with hybrid work, you bring 3–5 years of inbound tour consulting experience and strong knowledge of Southern & East Africa, plus Tourplan and MS Office proficiency to deliver exceptional guest

Qualifications

• 3–5 years inbound tour consulting experience.
• Strong knowledge of Southern & East Africa.
• Tourplan experience advantageous.
• WETU and MS Office proficiency.
• Excellent product and destination knowledge.
• Strong administration and attention to detail.
• Excellent communication and problem-solving skills.
• Calm, professional and service-driven.
• Creative, curious and adaptable.
• A genuine passion for exceptional guest experiences.

Responsibilities

• Manage consultants’ desks and ongoing proposals
• Handle re-quotes and provisional bookings
• Create creative, tailor-made itineraries
• Assist with agent and hosted educational bookings
• Support Sales and preferred supplier partners
• Assist with booking loading during peak periods
• Follow up on provisional bookings and dormant leads
• Assist with systems testing and implementation
• Participate in rotational emergency duty

Skills

Inbound travel consulting

Attention to detail

Communication skills

Problem-solving

Tools

Tourplan

MS Office

WETU

Job description

Sandton, Johannesburg | Hybrid

Are you an experiencedInbound Travel Consultantwho thrives in a fast-paced environment and loves creating exceptional travel experiences?

My client is looking for a Relief Travel Specialist to support consultants across their desks, ensuring seamless service when team members are on leave, attending training or during peak booking periods.

What you’ll be doing:

• Manage consultants’ desks and ongoing proposals
• Handle re-quotes and provisional bookings
• Create creative, tailor-made itineraries
• Assist with agent and hosted educational bookings
• Support Sales and preferred supplier partners
• Assist with booking loading during peak periods
• Follow up on provisional bookings and dormant leads
• Assist with systems testing and implementation
• Participate in rotational emergency duty

What we’re looking for:

• 3–5 years’ inbound tour consulting experience
• Strong knowledge of Southern & East Africa
• Tourplan experience advantageous
• WETU and MS Office proficiency
• Excellent product and destination knowledge
• Strong administration and attention to detail
• Excellent communication and problem-solving skills
• Calm, professional and service-driven
• Creative, curious and adaptable
• A genuine passion for exceptional guest experiences.

If you’re a “can-do” travel professional who enjoys supporting teams, solving problems and making travel seamless, this could be your next opportunity!