Relief Inbound Travel Specialist: Expert Desk Support

Bushwise; Sandton; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Bushwise in Sandton, South Africa, seeks an experienced Inbound Travel Consultant to excel in a fast-paced environment and craft exceptional travel experiences. A Relief Travel Specialist will support consultants across desks, ensuring seamless service when colleagues are on leave, training, or during peak periods.

You will handle proposals, requotes, provisional bookings, educational bookings for agents, and liaison with supplier partners, while maintaining strong product knowledge and

Qualifications

• 3–5 years inbound tour consulting experience
• Strong knowledge of Southern & East Africa
• Tourplan experience advantageous
• WETU and MS Office proficiency
• Excellent product and destination knowledge
• Strong administration and attention to detail
• Excellent communication and problem-solving skills
• Calm, professional and service-driven
• Creative, curious and adaptable
• A genuine passion for exceptional guest experiences

Responsibilities

• Manage consultants’ desks and ongoing proposals
• Handle requotes and provisional bookings
• Assist with agent and hosted educational bookings
• Support Sales and preferred supplier partners
• Assist with booking loading during peak periods
• Follow up on provisional bookings and dormant leads
• Assist with systems testing and implementation
• Participate in rotational emergency duty

Tools

Tourplan

MS Office

WETU

Job description

Bushwise in Sandton, South Africa, seeks an experienced Inbound Travel Consultant to excel in a fast-paced environment and craft exceptional travel experiences. A Relief Travel Specialist will support consultants across desks, ensuring seamless service when colleagues are on leave, training, or during peak periods.

You will handle proposals, requotes, provisional bookings, educational bookings for agents, and liaison with supplier partners, while maintaining strong product knowledge and