Relationship Manager Retail

Nedbank; Gqeberha; In loco; ZAR 1.000.000 - 1.400.000; Tempo pieno

Descrizione del lavoro

Nedbank is seeking a seasoned Talent Acquisition Specialist to join its Commercial Banking team in South Africa. You will grow revenue by acquiring new high-value commercial clients and expanding relationships within existing portfolios, while ensuring risk and regulatory compliance.

In this role you will partner with industry experts to deliver bespoke financial solutions, drive cross-sell opportunities, and manage key stakeholder relationships across Nedbank’s commercial client base.

Competenze

• 7–10 years in Relationship Management within Commercial Banking.
• 2–3 years in Business Acquisition essential.
• Retail and Franchise experience.
• Sales and deal origination for corporate client portfolios.

Mansioni

• Acquire new commercial clients with turnover targets as specified by Nedbank.
• Act as trusted advisor to commercial clients in industries like Agri, Franchise, Fintech, Manufacturing.
• Stay informed on economic trends and apply insights to client engagements.
• Identify acquisition opportunities through ecosystem analysis and cross-sell opportunities.

Conoscenze

Relationship Management

Commercial Banking

Sales & Business Development

Stakeholder Engagement

Formazione

Matric / Grade 12 / National Senior Certificate

Advanced Diplomas/National 1st Degrees

Strumenti

CRM Software

Data Analytics Tools

Credit Analysis Tools

Descrizione del lavoro

Talent Aquisition Specialist: Lerato Sithole

REQ: 148494

Closing Date: 11 November 2026

Job Family

• Sales and Service
• Relationship Management
• Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join The Team

Join a high-performing Commercial Banking team where you will partner with leading commercial clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

• Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
• Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
• Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
• Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
• Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
• Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
• Be proactive in client interaction by adding value through financial solutioning.
• Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
• Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
• Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
• Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
• Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
• Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
• Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
• Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
• Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
• Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
• Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

• A seasoned Relationship Manager with strong experience in Commercial banking.
• Commercially astute, with a proven ability to grow revenue and manage portfolios.
• Highly skilled in client acquisition, cross-selling, and building long-term partnerships.
• Knowledgeable in agricultural sectors and/or specialised industries.
• Strong in credit analysis, risk management, and structuring complex deals.
• A trusted advisor with excellent stakeholder engagement and negotiation skills.
• Results-driven, with a track record of meeting or exceeding sales and financial targets.
• Able to translate market trends and economic insights into client value propositions.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• Required: 7-10 years of experience in Relationship Management within Commercial Banking.
• 2-3 years of experience in Business Acquisition is essential.
• Retail and Franchise experiece.
• Experience in Sales and Deal Origination, specifically related to a Corporate Client Portfolio in a Banking, Financial Services, or Consulting environment.

Technical / Professional Knowledge

• Communication Strategies
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Data Analysis and Interpretation
• Relevant software and systems knowledge
• Account Planning
• Targeting Sales Opportunities
• Driving Successful Customer Engagements
• Business Acumen
• Building Trusting Relationships

Disclaimer

Preference will be given to candidates from the underrepresented groups

Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).