Business Relationship Manager

FirstRand Bank India; Pietermaritzburg; On-site; ZAR 420,000 - 700,000; Full time

Job summary

FirstRand Bank is seeking a Business Relationship Manager (Agriculture) in Pietermaritzburg to strategically lead a high-value client portfolio, drive growth, and ensure governance and compliance. The role focuses on building trust-based relationships, identifying opportunities, and expanding client acquisition.

The candidate will manage performance, enhance profitability, and oversee delivery against service standards while growing the client base and managing existing relationships in a

Qualifications

• FAIS Compliance (RE5) is required.
• Credit record check as per National Credit Act (NCA).
• 2–4 years Credit experience and 3–5 years Relationship Management experience.
• Agric qualification or experience preferred.
• Not an unrehabilitated insolvent.

Responsibilities

• Strategically manage and grow a portfolio of high revenue clients.
• Identify and exploit business opportunities for the bank and acquire new clients.
• Enhance business performance and profitability.
• Drive customer service delivery to predefined standards.
• Grow the active customer base and manage existing clients.

Skills

Analytical

Financial acumen

Attention to detail

Technology savvy

Customer service

Interpret financial statements

Relationship management

Lead generation

Education

Relevant Business Degree (Financial)

Matric qualification

Job description

Job Description

To strategically lead and manage a portfolio of high-value clients, driving sustainable growth and profitability. This job focuses on building strong, trust-based relationships with key stakeholders, identifying and capitalising on new business opportunities, and expanding the portfolio through targeted client acquisition. Success is measured by client satisfaction, portfolio financial performance, compliance with governance standards, and effective onboarding of new clients.

Hello Future Business Relationship Manager (Agriculture), Pietermaritzburg,

Welcome to FNB, the home of the #playmakers. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

The successful candidate will be based in our PMB offices.

Are you someone who can:

• Strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients. Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition
• Enhance business performance and profitability
• Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives
• Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base
• Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals
• Define a sales strategy and delivery plans in support of the strategic business objectives
• Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence

You will be an ideal candidate if you:

• FAIS Compliant (RE5)
• Relevant Business Degree (Financial)
• Completed Matric qualification
• 2 – 4 years Credit and 3 – 5 years Relationship Management and Product Knowledge experience
• Agric qualification or experience
• Person must not be an unrehabilitated insolvent
• In accordance with National Credit Act (NCA), candidates applying for this role will require a credit record check

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Analytical
• Financial acumen
• Attention to detail
• Technology savvy
• Ability to deal with customers (problem solving/ customer service)
• Ability to interpret financial statements
• Relationship management
• Ability to network and build lead flow

Important Closing Date Note

11/11/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.