Reinsurance Claims & Client Services Specialist

Aon; Johannesburg; Hybrid; ZAR 240,000 - 360,000; Full time

Job summary

Aon Re Africa is seeking a Claims & Client Services Administrator to support brokers in reinsurance accounting and administration. The role is hybrid, with the head office in Sandton, offering flexibility to work both virtually and on-site.

The successful candidate will process and reconcile accounts, manage documentation, and ensure timely fund collection while maintaining strong stakeholder relationships across clients and reinsurers.

Qualifications

• Must have Grade 12 (matric).
• Diploma or degree in accounting or financial management is required.
• Minimum 2–3 years of general accounting experience.
• Experience in reinsurance accounting is advantageous.
• Credit control experience is desirable.
• Previously managed settlements of claims is a plus.

Responsibilities

• Obtain and understand relevant supporting documentation (e.g. terms and conditions of the cover note).
• Process and reconcile accounts and submit documents to clients and reinsurers.
• Ensure timely collection of funds and verify receipts.
• Provide age analysis and SLA audits to management.
• Build relationships with stakeholders and support business development efforts for Aon South Africa.

Skills

Analytical thinking

Problem solving

MS Word

Excel

Business acumen

Education

Grade 12 (matric)

Diploma/degree in accounting or financial management

Job description

Aon Re Africa is seeking a Claims & Client Services Administrator to support brokers in reinsurance accounting and administration. The role is hybrid, with the head office in Sandton, offering flexibility to work both virtually and on-site.

The successful candidate will process and reconcile accounts, manage documentation, and ensure timely fund collection while maintaining strong stakeholder relationships across clients and reinsurers.