Regional Training Leader & SOP Coach

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Pedros Chicken seeks a Manager Trainer to oversee regional training across allocated Pedros stores in KwaZulu-Natal. The role focuses on coaching teams to uphold Standard Operating Procedures, guiding large-scale training rollouts, and influencing restaurant leadership to raise operational standards.

The position requires conducting food-prep training, mentoring staff, maintaining training records, evaluating performance, and supporting new store openings with ongoing coaching and module

Qualifications

• Experience in restaurant/fast-food training or supervision, 3–5 years preferred.
• Strong communication skills, both verbal and written.
• Excellent organisational and time-management abilities.
• Attention to detail and accuracy in reporting.
• Computer-literate with ability to produce reports.
• Micros and POS knowledge advantageous.
• Must have own reliable vehicle and mobile phone.

Responsibilities

• Conduct training sessions on food preparation per SOPs.
• Support, mentor, and upskill trainees and new employees.
• Promote efficiency and improve staff skills.
• Keep attendance and training records and registers.
• Monitor performance and conduct evaluations for improvements.
• Provide daily updates on training progress in-stores.

Skills

Verbal and written communication

Organisational skills

Time management

Attention to detail

Report writing

Willingness to go the extra mile

Own reliable vehicle

Mobile phone

Tools

Micros knowledge

POS systems

Job description

Pedros Chicken seeks a Manager Trainer to oversee regional training across allocated Pedros stores in KwaZulu-Natal. The role focuses on coaching teams to uphold Standard Operating Procedures, guiding large-scale training rollouts, and influencing restaurant leadership to raise operational standards.

The position requires conducting food-prep training, mentoring staff, maintaining training records, evaluating performance, and supporting new store openings with ongoing coaching and module